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Debabrata filed complaint against PayTM on Aug 6, 2017
First i booked * flight tickets from paytm website from ranchi to delhi of dated *th august. During booking convenience fee was showing zero(a typical screen shot attached) but when i make payment, extra **** rupees deducted from my account as convenience fees. when i raise complain regarding this paytm customer care executive accept this as a technical fault from their site and forwarded the case to higher authority. i continue follow up to customer care but no results came. After some days Paytm cancelled my all flight tickets without any cancel request from my side.
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
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