Makemytrip
- Flight cancelled by MakeMyTrip but money not refunded Open
Imran Kazi filed this complaint against Makemytrip on Nov 25, 2020
had a flight booked on ** May ****, PNR OE***O (Dehradun-Delhi-Pune), which got cancelled due to covid-** impact and the amount was credited into a credit shell.
I tried to rescheduled the flight from Makemytrip on ** Oct but there was no option to reschedule it for Vistara flights (the onward (Pune-Delhi-Dehradun) Spicejet flight had the option so I rescheduled from MakeMyTrip only) so I rescheduled by directly calling the Vistara agent on ** Oct, and rescheduled it for ** Nov.
On *rd Nov, when I called to ask about the web check in, the Vistara agent informed me the ticket got cancelled by Makemytrip. I have immediately raised a claim for the refund for Dehradun-Delhi-Pune flight that day. Yesterday, I got a text message that my SpiceJet ticket has already been exchanged, but in reality I raised the refund claim for Vistara flight, not SpiceJet flight.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Apology letter from company
Refund / Credit for purchase
Makemytrip
Resolved
Frustrated? File a Complaint
PayTM
"Thanks Voxya team, because of your support I was able to reach concern persons to resolve my disputed case with multiple stakeholders."
Kushal Prahladbhai Prajapati
Related Complaints
Makemytrip - Refund of cancelled bus Closed
My Bus from Bangalore to Goa, dated **rd December ****, had been canceled by the bus operator. I have raised the request with MMT to initiate the refund, request id - *****************. There is no update on this yet. On contacting the bus oper...
Jan 03, 2023 by Sibani Mohanty
Makemytrip - Terrible experience on customized tour package Closed
Terrible experience on a vacation trip undertaken through Make My Trip Planned a vacation for our family and approached Makemytrip (MMT) to customize a trip for * days, and * nights to Rajasthan, viz Udaipur, Jodhpur, and Jaisalmer. MMT charg...
Dec 31, 2022 by Jaideep Majumdar
Makemytrip - Makemytrip has not refunded back my money Closed
I had booked a bus from Varanasi to delhi through makemytrip, the day of departure bus company ATS travels told us that they can't come there bus is broken they told this us at the last moment, after that i requested for claim of my money and n...
Nov 19, 2022 by Lakshya jantwal
Makemytrip - Refund not recieved Closed
In april ****, I had Rs. **** as my wallet balance, I created request for this amount to be refunded back to my bank account in april. I have been chasing since through emails but get a response that the request is closed. Neither the amoun...
Sep 29, 2022 by Madhava Shenoy
Makemytrip - REFUND OF AIR FARE Closed
I had purchased * Air Tickets from makemytrip.com to travel from DEL to Kullu on **th Jan'** ,the tickets were booked in Air India flight.I had paid Rs *****/- for these flight tickets.However one ticket in respect of Dr Hira Lal Sharma was can...
Apr 05, 2022 by Supriya Sharma