Titan Eye Plus
- Faulty product by titan aye plus Open
chinmay patil filed this complaint against Titan Eye Plus on Feb 07, 2020
I have been regular customer of titan Eye plus for last one decade and my last purchase was a frame for spectacle from titan eye plus ,Connaught place, new Delhi on Dec **, **** though invoice no BFN*******. i used the same lenses from my old frame( which was also from titan eye plus) and titan salesman fixed it in new spectacle. * months warrantee was given on the product. On Jan **th, **** frame suddenly broken down at frame front & near hinges. It was surprising as such thing never happened with titan frames. So i thought the frame was defective and went to titan eye showrrom where i bought the frame. Store personnel refused to provide any relieve telling its a damage. i also launched online complaint on titan eye plus website customercare@titan.co.in ( Case number TKT-**********) but got no reply till today.
I just need replacement of faulty spectacle.
Thanks
Are you brand?
Are you Lawyer?
Resolution Demanded:
Apology letter from company
Refund / Credit for purchase
Replace / Fix problem
Damages for loss and agony
Titan Eye Plus
Resolved
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