Goibibo
- False hotel booking made Closed
Sheena Makker filed this complaint against Goibibo on Oct 09, 2017
I had made a reservation in a hotel in Amsterdam using Goibibo, however when I reached there, I was told there was no booking made.I had paid the amount in full to Goibibo in advance. After calling them a thousand times on international roaming, I had to wait for * hours on the road with my luggage and my family to hear the stupidest resolution. They asked me to book another hotel, and they will only give me Rs**** as additional money. Trust me, in that differential, on the same day booking, no good hotel was available. I ended up in a shitty hotel with my family, this is the worst experience I've ever had with a booking website. With the shittiest costumer service. There is no compensation for all the trouble and pain I had to go through due to their employees' in-competencies. And the go-time promise, like seriously? do they even care about that? Such companies should close down asap. they have no regard for the customer and his time.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Apology letter from company
Refund / Credit for purchase
Damages for loss and agony
Goibibo
Resolved
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