- Fake Warranty Open
Bought a queen size bed from PepperFry in June, ****, costing **,*** INR (OrderId : *********). Hardly used it for few days.
The bed collapsed while sleeping by breaking from a joint. The product comes under a * year warranty.
But, customer care categorically says its a "wear and tear" without even examining it in person, and hence cannot cover under warranty.
It's hard to believe a manufacturing-defect as a "wear and tear" for a proclaimed good brand furniture within days of usage. Adding to the non-cooperation is the callous attitude of the pepper-fry customer care. It's unfathomable to think of dumping a Sheesham wood furniture costing a whooping **K within days.
Are you brand?
Are you Lawyer?
Apology letter from company
Refund / Credit for purchase
Damages for loss and agony
Club Mahindra Holidays
"Many thanks to the Voxya team. I got my refund on 14th Aug 2019. Thank you very much once again to get my refund in just 8 days!"
They are listing ergonomic office chairs on their website which were on sale. One of them had a headrest and I wanted to use it as I have back problems. However, when the chair arrived, I found out that the chair doesn't actually have any suppo...
Jan 20, 2020 by Souradeep Roy
I ordered for one wardrobe and one queen sized Bed. The estimated date of delivery was **th November ****. The wardrobe was delivered by the *st week of November but the bed was not yet been delivered. I called their customer care to know the s...
Nov 22, 2019 by Samrat Chatterjee
Call received from pepperfry asking my availability at home for receiving product Requested for one day prior ,they said it's an holiday for us due to election I said ok ,deliver as per your decided date that was **nd and it was working for...
Oct 24, 2019 by Alpesh Barot
I bought a dining table from pepperfry on **th June. Till now, my product is not delivered. It was supposed to be delivered by *th July. Called customer care many times. But they are not responding properly. Escalated to the highest level. Stil...
Jul 05, 2019 by Divya
A defective item is delivered by Pepperfry as the table lamp is not working with a brand new E** bulb. I had reported this incident to Pepperfry on * July **** but they do not even bother to respond....
Jul 02, 2019 by Thangaperumal Nadar