Pepperfry
- Fake Warranty Open
Amandeep Chugh filed this complaint against Pepperfry on Oct 19, 2018
Bought a queen size bed from PepperFry in June, ****, costing **,*** INR (OrderId : *********). Hardly used it for few days.
The bed collapsed while sleeping by breaking from a joint. The product comes under a * year warranty.
But, customer care categorically says its a "wear and tear" without even examining it in person, and hence cannot cover under warranty.
It's hard to believe a manufacturing-defect as a "wear and tear" for a proclaimed good brand furniture within days of usage. Adding to the non-cooperation is the callous attitude of the pepper-fry customer care. It's unfathomable to think of dumping a Sheesham wood furniture costing a whooping **K within days.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Apology letter from company
Refund / Credit for purchase
Damages for loss and agony
Pepperfry
Resolved
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