- Fake product delivered Open
I ordered an HP Laserjet Printer from Amazon on **th Sept. On **th Sept, a fake old Canon printer was delivered in the box. I immediately called customer care. On **th Sept - Consumer care said, they will start an investigation and will let me know the status in *-* days. *nd Oct - Consumer care promised to replace the item within the next day. *rd Oct - Nobody came. I tried to call the delivery agent the entire day, but he didn't pick the call. Then at night **:** PM, the replacement status was changed to delivered. I immediately called customer care. *rd Oct - Customer care said they will start the investigation and will let know in * days. *th Oct - They promised that someone will come and pick the old product. Afterward, they will refund the amount. *th Oct - Nobody came. Called customer care. They again said, they will start the investigation and send someone in **hours. *th Oct - Again Nobody came. Called customer care. They again said, they will start the investigation and send someone in **hours. *th Oct - Again Nobody came. Called customer care. They said, they will again start investigation and let know by ** - Oct. ** Oct - Same replay from customer care. On **th Oct finally, one guy came to the house. But he bluntly refused to take the item back and left. Again called customer care, they again have the same response.
Are you brand?
Are you Lawyer?
Apology letter from company
Refund / Credit for purchase
Damages for loss and agony
"I had issues with a refund from Yatra. Then I registered my complaint at Voxya and within few weeks I got my refund without contacting Yatra again."
The issue that I have experienced was: I had placed this order for a deodorant. By mistake i had placed the wrong variant of the deodorant. so, when i tried to cancel it, it was already shipped. so, i decided to cancel it at the time of deliver...
Feb 18, 2020 by Aman Kumar Devanda
Order Date :- **st January **** Order ID :- ***-*******-******* I am complaining because as per the T&C of an offer I received.I had to be allow Rs.*** Cashback by amazon. I not received the cashback within the time period provided by you. I...
Feb 05, 2020 by Pranjal Dewangan
Tracking ID: ************* not delivered, a status not updated. Amazon customer cares not giving a trustworthy reply, hanged up call in the middle of a conversation......
Feb 05, 2020 by Brijesh Kumar Singh
I ordered for a magazine panorma year book **** on ** dec **** , I was expected to receive it up to ** jan but I didn't received, I haven't get refund still now. And I ordered again a new book and they again failed to deliver it. They were not ...
Jan 31, 2020 by Harbans singh
I will order with amazon shopping and product name reaching shoes But not received right product...
Jan 26, 2020 by Shankar kushwah