- Fake product delivered Open
I ordered an HP Laserjet Printer from Amazon on **th Sept. On **th Sept, a fake old Canon printer was delivered in the box. I immediately called customer care. On **th Sept - Consumer care said, they will start an investigation and will let me know the status in *-* days. *nd Oct - Consumer care promised to replace the item within the next day. *rd Oct - Nobody came. I tried to call the delivery agent the entire day, but he didn't pick the call. Then at night **:** PM, the replacement status was changed to delivered. I immediately called customer care. *rd Oct - Customer care said they will start the investigation and will let know in * days. *th Oct - They promised that someone will come and pick the old product. Afterward, they will refund the amount. *th Oct - Nobody came. Called customer care. They again said, they will start the investigation and send someone in **hours. *th Oct - Again Nobody came. Called customer care. They again said, they will start the investigation and send someone in **hours. *th Oct - Again Nobody came. Called customer care. They said, they will again start investigation and let know by ** - Oct. ** Oct - Same replay from customer care. On **th Oct finally, one guy came to the house. But he bluntly refused to take the item back and left. Again called customer care, they again have the same response.
Are you brand?
Are you Lawyer?
Apology letter from company
Refund / Credit for purchase
Damages for loss and agony
"The amount has been refunded by OYO. Thanks for your service. I rate it excellent."
I have ordered for a smartphone on Amazon. They have cancelled the order because of this pandemic situation. I haven't received the refund....
Apr 30, 2020 by Aswin
Amazon - Refund denied Closed
I order a product from my acc no ********** and return it after returning the product amazon block my account and denied to refund me. I also call customer service many times but they make new excuses every time and i also have call recording o...
Apr 01, 2020 by Dheeraj
I am amazon prime customer, that means I have paid for fast and guaranteed delivery but on my last order they havn't deliver on time and postponed it by delaying it that I have not attended their delivery team calls. When I contacted their deli...
Mar 18, 2020 by Ankit Aggarwal
I ordered a box of protein i.e. Himalaya quista pro chocolate *kg from Amazon on *th march (Order id: ***-*******-*******) for which i received the delivery on **th march, the outside packing was teared from one corner i requested the delivery ...
Mar 15, 2020 by Karan
I have a business which is registered in Gujarat. I ordered items on AMAZON which were to be shipped in Maharashtra. The suppliers were from Maharashtra. Amazon staff told me that they do not issue invoices with IGST which basically means that ...
Mar 02, 2020 by Rohit Dwivedi