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Freecharge - Failed recharge amount not refunded yet

krishn kumar filed complaint against Freecharge on May 3, 2020

I have make a recharge of Tata sky dth with **** rupees but after OTP confirmation amount debited from my account but this recharge show pending after that it's show failed.

I have confirmed with my ICICI bank branch manager he told that amount is credited to FreeCharge so it will be refund by freecharge.

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Freecharge

30

Total Complaints

13

Total Resolved

43.33%

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