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Freecharge
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How to resolve Freecharge complaints online
If you want to complain about a problem that relates to Freecharge, you have reached the right place.
File a Complaint now and let our experts help you in taking legal action and getting resolution :
1. File a Complaint
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3. Start Social Campaign
4. Send Legal Notice
5. Prepare Consumer Forum Case
6. Hire Lawyer to file Consumer Forum Case (New)
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Freecharge?
If you are not satisfied with Freecharge, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Freecharge and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Freecharge
But before filing a complaint, you should
a. Contact the customer support of Freecharge first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
Connect with Freecharge
Find the contact details of Freecharge to connect to the right authority. We notify the appropriate authority in the company as soon as you file a complaint at Voxya.
How will Voxya help you?
We have helped thousands of consumers find a resolution. Use Voxya to raise your voice and get resolution by utilizing our social, legal & business network.
Social Network
Let your voice be heard. Start social campaign against Freecharge to get their attention on your complaint
Business Network
Use Voxya to connect to the right person in Freecharge to resolve your issue quickly. Hundreds of companies are already registered at our platform and actively resolving customer issues.
Legal Network
Take legal action by sending legal notice and filing a case in the consumer forum. Our large network of experienced & verified lawyers are available to help.
Freecharge - Refund Not Given Closed
Money Deducted but none of the parties accepting that money is at thier end . waiting from * days for money to be refunded to freecharge account. both zomato and feecharge playing blame game.. i will need refund + compensation from both the...
Mar 15, 2023 by Dinesh Marwaha
Freecharge - AMOUNT DEBITED BUT BILL NOT PAID TILL DATE AND NO REFUND TO Closed
on october *th i was trying to pay my bsnl landline bill and my wallet balance was Rs.** so i paid rest balance Rs.*** through upi /paytm and amount debited from my paytm and my landline bill was not paid till date nor any refund came. do chec...
Oct 11, 2021 by RAHUL AGARWALA
Freecharge - Rs 226 deducted given success from freecharge but not done in tata sky account Closed
I have made payment of my tatasky account using freecharge wallet but got successful message with Rs ** cashback on **.*.** but from tatasky there is no update in balance. So kindly look after this. I hope freecharge wallet making mistakes my ...
Feb 23, 2021 by Amiya Kumar Sau
Freecharge - Freecharge fraud investment ads Open
I have invested ****/- in nippon investment plan which was listed in Freecharge app and now am unable to find details of my investment. I have tried contacting Freecharge customer care but no response from them. I would request you to take seri...
Jan 23, 2021 by Giri
Freecharge - Refund of never happened Closed
On **th Nov'****,I tried multiple times to recharge on the contact no.********** with the help of Axis bank debit card through Freecharge.The recharge value was Rs*** and same was done on **:**:** hours.Since the recharge wasn't successful,I re...
Dec 09, 2020 by Payal Adhvaryu
Freecharge - Payment still process but amount debited from bank Closed
I sent money to my friend.. But transaction is still in process its around two days gonna its still process and also i didn't get any proper solution. ...
Nov 25, 2020 by Sridhar
Freecharge - Cash back not received Closed
FC Transaction ID : **************...
Oct 05, 2020 by Sunder Shyam Sharma
Freecharge - Prepaid recharge refund Open
I have done a recharge of *** from freecharge but transaction failed and my amount was deducted on * August and still I didn't get refund....
Aug 15, 2020 by Aman
Freecharge - Failed recharge amount not refunded yet Open
I have make a recharge of Tata sky dth with **** rupees but after OTP confirmation amount debited from my account but this recharge show pending after that it's show failed. I have confirmed with my ICICI bank branch manager he told that am...
May 03, 2020 by krishn kumar
Freecharge - Cashback not received Closed
I have a problem cashback not credited my account. I have raise complain many times through freecharge "help & support" via chat. I have some ticket id *) ******* *) ******* *) ******* *) ******* *) ******* *) ******* *) ******* Please...
Feb 12, 2020 by Krishnadhan Das
Freecharge - Complaint against free charge Closed
Free charge has advised in its app that my wallet is inactive and I have to submit my PAN. However the app is not accepting my pan. My complaints on customer care is unresolved. How do I get back my money in my free charge wallet. ...
Dec 15, 2019 by Ravishankar SUBRAMANIAN
Freecharge - Refund amount not credited to my bank account Open
This is to inform you that i have done transaction of RS **.* Through freecharge for irctc season ticket done on **/**/****. Money was debited from my account but no season ticket confirmation message received from irctc. immediately Iodged a...
Sep 13, 2019 by P BHASKAR
Freecharge - Transaction failed but money not refunded Open
I made an electricity bill deposit via free charge but the transaction failed. The money was deducted from the bank account and is not refunded yet. I also called customer care executive for a solution but they were busy saying wait for *-* day...
Jul 15, 2019 by Chandra Shekhar
Freecharge - FreeCharge payment reinitiate without my consent and made double payment Closed
Yesterday night I made a payment of ***/- for my electricity bill through Freecharge. First of all their system is very slow. I had to wait for a long time and then finally my transaction got failed. As today's was the last day of the bill paym...
May 18, 2019 by Kushagra Bindal
Freecharge - Money not credited to the receivers account Closed
Money was debited from my bank account but not credited to the receiver account. Please do the needful....
Apr 24, 2019 by DEBTANU BISWAS
Freecharge - Fund stolen from wallet Open
I have not done this transaction. I have no otp or merchant details available. Freecharge is not providing any merchant details of this transaction. I have got an OTP to log in on my mobile. Maybe someone hacked my SMS and used the otp to log i...
Feb 27, 2019 by Shrikant Agrawal
Freecharge - Refund not processed Closed
I ordered on an online shopping site and made payment through free charge, In free charge, the actual payment was from my debit card. But when I made a partial return of my order the whole amount got refunded to the free charge wallet that is n...
Feb 25, 2019 by Pragati Goyal
Freecharge - Money Deducted Open
First Of All i didn't do any transaction but my money was automatically deducted from my FreeCharge wallet then i contact FreeCharge customer care & asked about it but they told me it'll return within *-* days but it's already *-* days I didn't...
Jan 23, 2019 by Deepak Kumar Naik
Freecharge - Payment blocked Open
I have done recharge two days back yet not responded. Account holder name: Ankush Bansal Account registered using +**-**********...
Dec 20, 2018 by Ankush Bansal
Freecharge - Transaction still in process after 14 days. Open
Transaction still in process after ** days. payment not sucessful till date (from last ** days) no failure notice.no payment of bill. no refund .compliant mailed sent * times to freecharge .no specific reply received. Landline Bill Paymen...
Oct 22, 2018 by Naman Narula
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