Cakesportal Com
- Extremely late delivery Open
Rini Ashish filed this complaint against Cakesportal Com on Nov 09, 2023
I placed a cake order for *th of November, which was supposed to be reached by *pm maximum. But it didn’t. At *pm I called the concerned person (Shivam) he just picked the call and cut it immediately. I called back again and again just to get an update about its delivery but he didn’t bothered to answer the call. It was such a disappointing situation. Lastly, I ordered an another cake from another bakery to manage the situation.
At *pm I got a call from porter (delivery service) stating that he needs my address to deliver the cake. But the cake owner still didn’t give or receive the call. At *pm he had word from Dwarka and he was supposed to reach Dilshad Garden. Finally the cake arrived at *:**pm and by that time party was already over.
The quality cake they sent is so bad, it seems like they just took it from some other bakery and sent it. The message was written with a pen on the card. Truly I regret that I trusted them and placed my order with them with complete payment in advance.
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Resolution Demanded:
Refund / Credit for purchase
Cakesportal Com
Resolved
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Rahul Sharma
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