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Arun Joy filed complaint against Uber Cabs on Sep 23, 2018
This is a complaint against UBER car driver Mr. Santhosh, KL**-L****. I had made the booking at **:**Hrs on **/**/** and had given the option as online payment. He did not start the ride after he came to know that I was paying him online. So he rudely told me to get out of the car and cancelled the trip. When I complained about this to the customer service official at UBER I got a reply that I have not been charged any cancellation fee and so there is no issue. It is appalling that a international company like UBER trivialises such a grave matter where their drivers behaves rudely to customers and make them rudely deboard in the middle of the road. I hope that through voxya UBER will see the gravity of the situation and stringent action is taken against the driver.
I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan
I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote
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