Myntra
- Exchange Return defective product Closed
Aniket Jadhav filed this complaint against Myntra on Nov 15, 2023
The product that was ordered arrived damaged and covered with stains and black dots. I initiated an exchange for the same item, but the status of the swapped goods was changed to exchange on hold after it was sent out for delivery. I called customer service about the same thing, but they showed no concern in fixing it.
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Resolution Demanded:
Apology letter from company
Refund / Credit for purchase
Replace / Fix problem
Damages for loss and agony
Myntra
Resolved
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"Thanks a lot Voxya, I was able to downgrade and get a refund. Voxya is revolutionary in bridging the gap between the Brands and Consumers in resolving issues. Appreciate your efforts! "
Sibi
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