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Brand factory online shopping - exchange product not delivered yet

Najmul Haque filed complaint against Brand factory online shopping on Jan 7, 2020

Ts been ** days i have raised request for exchange. they picked up my product , but not delivered my exchange product yet
when ever i spoke to them they asked me to wait * days more. for every day they are giving different delivery date. it is very disappointing from them. i had a discussion with Mr. Prithwi Sr. Executive regarding this.

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Replace / Fix problem

Brand factory online shopping

27

Total Complaints

14

Total Resolved

51.85%

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