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Diksha Miglani filed complaint against Brandfactory Online on Mar 13, 2021
Referring to my complaint number BF*********** against order number ****** dated **th February, ****. It has been approximately a month since I have raised this exchange request, but no delivery executive has come to pick up the product.
I have contacted their customer support *-* times and every time they assure that the products will be picked up in a week but that never happens. I feel cheated upon, customer support team doesn't talk professionally and are callous towards customer grievances and it is now more than a month that my money is stuck.
I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan
My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario
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I have requested for return but neither received return nor refund. Please do the needful.
I had ordered multiple clothes in single order (#******) via brandfactory app. But after delivery found that * items are missing. I had order Force NXT Trunks pack of *, but received only * (red color), Blue one is ...
I really fed-up with the service of brandfactory and extremely disappointed after I placed an order on Brandfactoryonline.com website. I couldn't even reach them over the phone @ *********** which is mentioned on th...
I have requested for exchange of * apparels that I had ordered. The As per policy they were suppose to deliver new product in * days. But its been ** days now and they don't even know when the initial product was pi...