www exborders com
- Exborders com Fraud No refund for order cancelled by company saying its unavailable No respons Open
Gaurav Prashar filed this complaint against www exborders com on Feb 03, 2020
Order No: EXB********************** (MANGROOMER Lithium Max Back Shaver)
Transaction ID EXB********************** dated **-Nov-****. PayU ID: **********. Amount Paid INR ****.** via ICICI Bank Visa Credit Card.
Unfortunately fell victim to these Fraudsters. The website seemed genuine and payment for the order was made via PayU service. After * weeks there was no update so called their customer service number *** ******** and was told order could not be completed since item was not available anymore. They asked me to wait a few days for re availability, after which i requested a cancellation and refund. Order was marked cancelled and i received email asking bank account details which i provided. Since then its been over two months but no refund received. No response on emails and Nobody answering customer care number anymore.
Several reviews and feedback on Google, the company's Facebook page and even as a Seller on Amazon.in confirms they are Dishonest and have been consistently scamming the public.
Emailed and called several times, and they responded initially saying shall refund in *-* days, and stopped responding altogether thereafter. The phone rings but nobody answers. No further response to emails. Its been over three months now.
An online research reveals the following names connected with this company (Currently Exborders.com, Earlier ShopYourWorld.com, also Noon.com):
RAHIL SHAH, PRATIK SANHKE, SAAKSSHI MAKKAR
https://in.linkedin.com/in/rahil-shah**
https://in.linkedin.com/in/pratik-sankhe-********
https://in.linkedin.com/in/saakshimakkar
They are scamming people across the globe and should be brought to justice, and money of people conned should be recovered.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Apology letter from company
Refund / Credit for purchase
Damages for loss and agony
www exborders com
Resolved
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NoBroker
"I am very happy with the prompt actions and updates by Voxya. Lawyer was quick to draft & send the legal notice. Kindly close complaint as the refund has been credited."
Prashanth Rao
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