Empty package delivered

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Mamaearth

- Empty package delivered ^Closed

Lavina tekwani filed this complaint against Mamaearth on Feb 19, 2020

Regarding ticket **********
And this complaint i have emailed them
Hello team,

I have made two orders from mama earth :
Order id : ******* combo facemask and facemask - received only facewash.
Order id : ******* didn't received face serum.

Please help me to resolve and deliver the products asap as i have received two boxes - one empty and one with only face wash. Bills were there in boxes.

Thanks,
Lavina

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Resolution Demanded:
Refund / Credit for purchase
Replace / Fix problem
Damages for loss and agony

Mamaearth

82 Total Complaints

75 Total
Resolved

91.46% Consumer Satisfaction

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