File a Complaint against Mamaearth
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File a Complaint now and let our experts help you in taking legal action and getting resolution :
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Mamaearth?
If you are not satisfied with Mamaearth, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Mamaearth and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Mamaearth
But before filing a complaint, you should
a. Contact the customer support of Mamaearth first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Mamaearth - Product not deliverd yet last 10 days before Open
my product not deliverd yet...last ** days before...mamaerth customer care executive says your product deliverd in **hrs...but not deliverd yet...its again n again say same thing...no any call me about product...product book *may ****..but not ...
May 18, 2022 by Rupesh kumar
Mamaearth - Refund not received Open
I ordered * items from Mamaearth- (*)Oil-Free Face Moisturizer for Acne-Prone Skin, **ml (*)Charcoal Facewash for oil control, ***ml (*)Onion Shampoo with Onion & Plant Keratin for Hair Fall Control - ***ml These * products charges me a tot...
May 16, 2022 by Takhellambam Malemnganba
Mamaearth - Refund not received Open
First of all I ordered some items from their website and some time after I cancelled my order due to some reason. It was my prepaid order. Mamaearth sent me message that refund is done but I have no recieve my refund....
May 11, 2022 by Rakhi Das
Mamaearth - Different product was delivered Closed
I have ordered ubtan face mask and rice water conditioner from mamaearth and i was got different product the product is aloevera gel and vitamin c face wash and i complaint it against since the wrong product was delivered i was send many mails...
May 03, 2022 by Prerna pandre
Mamaearth - Received empty serum bottle Awaiting Details
I ordered * products but one of the serum bottle is empty. Either i want my money Rs *** back or a new bottle of the serum. I didn't pay for this bottle. I pay for the serum....
Apr 28, 2022 by Shifa Naaz Naaz
Mamaearth - Package not received yet got message as delivered Closed
I placed an order on ** April **, a product related to skin care. Actual delivery date was ** April, but still I've not received my order. When the courier called me, I was unable to pick up the call. So I redialed to him, but didn't respond an...
Apr 25, 2022 by Jaya madhuri
Mamaearth - Package not Delivered Open
I have ordered * products from Mama Earth and as per schedule it was supposed to be delivered on April *th ****, though I received an OTP message on *th itself about the package will be delivered but it never happened. I checked the status it i...
Apr 15, 2022 by Shipra Ambast
Mamaearth - ORDER NOT CONFIRMED MONEY DEBITED Closed
I HAVE PAID MONEY THROUGH UPI BUT ORDER WAS NOT YET CONFIRMED...!...
Apr 11, 2022 by Afrin
Paid money to mamaearth through Google upi but they are not even responding and took cod from me...
Apr 02, 2022 by Anuhya
Mamaearth - Completely defective PRODUCT received Closed
I ordered a baby mist . Completely defective product. Broken cap , spray nozzle not working. Complete loss of money. I want refund or exchange of product....
Mar 28, 2022 by Manjit Kaur
Mamaearth - Not received the product Closed
I ordered on ** th of march till now not received the product.it cost around ***.** rupiees.* products i have ordered. Odered id number is ***********. Could you please resolve this....
Mar 20, 2022 by Tejaswini
Mamaearth - Payment deducted four times but order not confirm kindly refund my money Closed
Mamaearth deducted my money four times order is not confirmed yet,i have complained many times but mamaearth support team not replying. Kindly resolve this issue....
Mar 03, 2022 by Anika saeed
Mamaearth - Packet not delivered Closed
Pakage not delivered, Delivery person didn't come for delivery, only just written that customer reject the order. If we assume that delivery person had come for delivery and someone refuse then why delivery person didn't call to customer/Conc...
Feb 21, 2022 by Ram Ratan Sharma
Mamaearth - Package not delivered and Not Allowing my User profile to Update Closed
The issue that I have experienced was: I selected the products and placed the order So at time of placing order it asked me to provide my contact details. I provided the correct address and email id but by mistake the last two digits of the pho...
Jan 17, 2022 by Ankita
Mamaearth - Package not delivered Closed
I have not received the delivery and it shows delivered. At no time did the delivery agent call me, this is terrible. Please get in touch with me....
Jan 03, 2022 by Vaishali Dimri
Mamaearth - Received duplicate body lotion of mamearth Awaiting Details
One week before i buy mamearth body lotion .after using it my skin gets irritation and all over red spot on body that us very painful for me.i never expected a cheap product lyk this..this is very cheap product...
Dec 18, 2021 by Nancy
Mamaearth - Refund Closed
I ordered some items from mamaearth but later I cancelled the order and then I got message from mamaearth saying that the refund amount would be sent to my bank account but it's been * months and I didn't got my money yet....
Nov 06, 2021 by Arifunnisa
Mamaearth - Incorrect products delivered Closed
This is the *nd time in a row where mamaearth has delivered incorrect products. The worst part is, they take minimum ** days to replace the items. This time I wrote an email and replied to them with the details they had asked for and yet I get ...
Sep 14, 2021 by Mahalakshmi Pawar
Mamaearth - Allergic reaction after applying Mamaearth lotion Closed
Few days back I made purchase via flipkart, mamaerth lotion was also in my ordered list which I received today. Applied this on my face and within few minutes I felt burn and heat on my face with redness. At last I had to wash my face to get...
Sep 01, 2021 by Sana Alam
Mamaearth - Hair burnt after using Product Closed
After using "Onion Conditioner with Onion and Coconut" by mamaearth, my hair got burnt completely. I am deeply in grievance and demand compensation for the loss. ...
Aug 30, 2021 by BHAWNA VERMANI
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Questions about Mamaearth
Ask questions about Mamaearth and get answers from other Voxya users. Help others in resolving their complaints by answering the existing questions.
How to contact Mamaearth?
The Official MamaEarth email is care@mamaearth.in
The company phone is 8901555444
What is Mamaearth office address?
4th floor, Plot No. 63, BLM tower Marg, Sector 44,
Haryana, Gurugram
What is Mamaearth customer care email?
Where to find Mamaearth discount coupons?
Who is the Owner / CEO of Mamaearth?
Varun Alagh
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