E Dreams
- Edreams - Airline Ticket Refund Fraud Closed
Emil John Rajan filed this complaint against E Dreams on Dec 27, 2018
Edreams Reference - **********
I have other Email references and proof. I can send upon Request.
REFUND- REBOOKING - FRAUD
I was confirmed on Dec **th by your Agent that I will get my money back within ** Days. No feedback was provided. Today it is Dec **th and I had to call myself to learn that
Nita Khairwa:
I am sorry but previous agent gave you wrong information.
[**:**:** PM]
Nita Khairwa:
You will get ***.** EUR.
[**:**:** PM]
Emil John Rajan:
No .. they said *** euro
[**:**:** PM]
Nita Khairwa:
That is the reason refund team haven't process this refund yet.
[**:**:** PM]
Nita Khairwa:
I understand.
and then
Nita Khairwa:
Due to our agent error, You will get refund of ***.** EUR.
I am sorry there is process of refund.
[**:**:** PM]
Emil John Rajan:
Edreams has said ** days and now you have already delayed ** days
[**:**:** PM]
Nita Khairwa:
You need to wait to ** days.
If I am not getting my Refund within ** Hours, I will get a Legal Advice and meanwhile Make a consumer complain with voxya.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Refund / Credit for purchase
Damages for loss and agony
E Dreams
Resolved
Frustrated? File a Complaint
Rapido
"I would like to thank Voxya for helping me in the resolution process. Rapido agreed to reimburse the expenditure amount and paid as well."
Rajani Kanth C