Make my trip
- Due to COVID19 flight was cancelled and in return getting a voucher which is valid till dec 2020 Closed
Saloni filed this complaint against Make my trip on Jun 28, 2020
I'm a student doing my masters and wanted to visit my family for Easter, due to covid I had to get an earlier flight which I booked via Makemytrip and came back to India from London. But since the time I landed home I'm trying to reschedule my easter's to and fro tickets which costs me ₹ *****. This is not a small amount for me, but might be for the company because They are just trying to push things and not giving a statement, rather changing their promises every time. For the record, Me and my father have dropped several mails and tried calling, some were answered some weren't. The once answered have been funny to be honest because one agent says something and then when we follow up they give a different answer. Then following on another thing they say something else. To be clear, first I was told I will get the refund, then told me that I will get a voucher for ** months validity and what I get is an open ticket option which will expire at **st Dec **** ( Amount ₹ *****). It’s not possible to utilise that much amount till that period and I need at least *-*years validity on that or need a refund of the entire amount on my card. No support or no revert on mails have been provided from **th May. As I could cancel the flight on my on as their wasn’t cancel option given finally on **th May the status was changed to cancelled due to COVID-** .
Are you brand?
Are you Lawyer?
Resolution Demanded:
Refund / Credit for purchase
Make my trip
Resolved
Frustrated? File a Complaint
Swiggy
"Thank you so much Voxya I am fully satisfied with your quick service."
Avinash Kumar
Related Complaints
Make my trip - Refund penalty on non operational flight Closed
For my flight booking which went non operational due to covid pandemic I had raised a full refund request on **th Jan ****. I was promissed I will get full refund if the flights were non operational. However I got only Rs. ***** refund for a bo...
Feb 11, 2021 by Prateek Vinod Chadha
Make my trip - Not refunding my money and falsely marked my trip as completed Closed
Firstly my trip was marked falsely completed and they ensured me to call later. But it’s been months and the customer representative never responds or either misbehaves. She doesn’t reply. They are doing fraud with our hard earned money....
Feb 01, 2021 by Swati Negi
Make my trip - Refund not processed Closed
I made a booking through MMT on *th December **** for my flight on Indigo, booking id - N*************. Later the airline rescheduled the flight to another date, and subsequently, I also made a date change to my booking directly with Indigo as ...
Feb 01, 2021 by NABIL NALAKATH
Make my trip - Money got debited and not refunded Closed
On *nd January we tried to book bus ticket from Bangalore to eluru. During payment process the money got debited from bank but bus ticket is not booked. We tried to reach customer care but it is not connecting. We have done a transac...
Jan 30, 2021 by Lakshman Puvvada
Make my trip - Refund Fraud Closed
I made a Hotel booking with a Gift Card + Credit Card. My booking ID is NH************* for Hotel Miraya. It was auto-canceled by MakeMyTrip. They refunded the amount to MyWallet. After a couple of months, they initiated auto-refund, which mean...
Jan 29, 2021 by Tarshant
