Uber Cabs - Driver Threatened more money

i booked an cab from vijaynagar to rajajinagar metro station, i was having a bus booked from rajajinagar to horanadu at **:** the auto driver stoped in hosahalli place which is very far and said it is the other side and forced me to pay *** rs extra has i was in hurry to miss the bus i rushesd they i came to know i was ** km away from the destination and i lost my bus and got to different bus which costed me ****/- uber people are not responding properly reply i got is


no response needed
i paid extra cash to my driver
saturday, january *, **** at *:**:** pm • auto btm

hi prashanth


i'm sorry you had such an experience. i agree that this isn't how a trip with uber should pan out.

i understand why you want to make sure this is handled properly, i'd feel the same way. while i can’t get into specifics due to our privacy policy, i assure you that we take issues like this very seriously and appropriate action has been taken.

this kind of behavior is not tolerated. we have a certain set of quality and safety standards that we expect all of our driver partners to meet.

thank you for letting us know, so we could address this properly.
sent by sameera on monday, january *, **** at **:**:** am