Makemytrip india Pvt Ltd
- Driver Drunk MMT Customer Support Denied Refund Open
Sourabh Gupta filed this complaint against Makemytrip india Pvt Ltd on Feb 28, 2023
I booked an airport cab on MMT for **th Feb, *AM from my place to Bengaluru airport for my parents. He arrived **min late and didn't contacted us at all before that he is going to be late, MMT customer support was also not reachable since this booking was not recognized by them for an unknown reason.
At *:** when driver arrived, me and my father noticed that driver was clearly drunk and we decided not to board the cab. This was a serious safety gap from MMT. I booked another cab at *:** from Uber whose screenshot I have shared, because at the time my priority was to make sure my parents reach airport on time safely.
I couldn't connect to MMT customer care to explain this issue because they were not recognizing this booking. I reached out to them on twitter and have that conversation as well which i have shared. They denied me refund saying its against their policy. They took driver's word against mine without cross validating any facts.
I am looking for a full refund for this amount and a written apology from them for the mental harassment I have faced in last * days.
Are you brand?
Are you Lawyer?
Apology letter from company
Refund / Credit for purchase
Damages for loss and agony
Makemytrip india Pvt Ltd
Frustrated? File a Complaint
"I am very happy that I contacted voxya.com for my problem. They helped me in getting my refund from Amazon in a very short period of time."
Makemytrip india Pvt Ltd - Refund not credited Closed
Hello sir mem i had book ticket from make my trip which i cancelled before ** hour flight DATE nov ** pnr tel aviv to rajkot PNR *GGGNQ name.pratap karabhai gorsera i contact them for refund but they are saying call to make maytrip and after th...
Jan 10, 2023 by Pratap gorsera
Makemytrip india Pvt Ltd - Refund not provided for incomplete Journey Closed
Booking ID: NU*************** Reference PNR: D**GPS** Seat Number: DU* Bus provider: Laxmi Holidays Bus Number: UP**CT**** Total Price paid : **** Customer Name : Rajnish Kumar I hereby want to inform that I took this bus on **th dec *...
Dec 17, 2022 by Rajnish Kumar
Makemytrip india Pvt Ltd - REFUND NOT ISSUED Closed
I had booked a *Nights holiday package from chennai to Himachal with MAKEMYTRIP starting on Nov *,****. The total package cost was INR *,**,*** including flights,hotels and cab transfers. I paid in two parts: INR **,*** on July **,**** & the...
Nov 07, 2022 by SINDHU NAGARAJAN
Makemytrip india Pvt Ltd - Refund after flight cancellation Closed
I had booked a flight ticket from Bahrain to Delhi for ** Sep. **** by AI***. The flight was cancelled by tech reasons and did not operate that day. AI has given the certificate also. MMT says it was a no show. It is totally wrong and I am enti...
Oct 19, 2022 by Hemendra Swaroop
Makemytrip india Pvt Ltd - MAKEMYTRIP CHECKIN DENIED Closed
Booked hotel from **-** Oct**** at Hotel Neelkanth Bliss, Ahmedabad. hotel denied checkin and same has been confirmed by Makemytrip requested alternate equivalent property , but makemytrip providing degraded lower category hotel . ...
Oct 11, 2022 by Anurag singhal