Sudha Sinha filed complaint against Zomato on Apr 29, 2022
* We are an outlet listed on Zomato in Jamshedpur Jharkhand Res ID ********. Recently the POC of Zomato had approached us to increase our existing discount from **% to **% for existing customer and give **% discount to new customer. We said that we will consider wether we would implement or not. On **th April **** at *:** pm we got a mail from Zomato that the discount has been updated. We reached out to POC he said that he had informed us about the discount. When we said that we have not given a confirmation for the discount he said it would benefit the store and he had taken a unilateral decision about our outlet. The margin in our business is very low and this has pushed it to negative.
* This has happened before also at that time we decided not to take action on Zomato and escalated it internally. However, the action is taken again.

Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim

I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote
File a Complaint today and let our
experts help you in taking
legal action and getting resolution.
Related Complaints
Mara food mah hair ha jab mana zomato pur complaint ke wo bol rahe ha hmare koi galti nhi refund nhi kare ga mara money proper waste hue ha and mara pass full evidence ha
An order was made in zomato from Gharse, colaba Mumbai. Expected delivery was within ** minutes and no delivery was received for * hours. The order was cancelled and no refund has been given to me. Order Id- *******...
**nd September **** I ordered kunafa chocolate cake from Zomato outlet name came ribbon and balloons before ordering I typed the delivery address selected that same address for location as well virar west order plac...
I Opened Zomato App To Order Order. I've been offer Food Rescue Discount By Zomato In Which They Gave Discount On Food Order Which is cancelled by other at lower prices so i grabbed the offer. In that order there wa...
The status of refund shows that the refund is completed but I did not receive it I tried everything I could but all of it was useless the food was not delivered either