- Dell is selling faulty laptops Open
I have purchase a new laptop from DELL exclusive store based in Indirapuram, Ghaziabad on ** Jan ****. and laptop is not working fine since day *. and not working at all since last ** days.. and dell is not supporting me and not ready to change it, evens its under warranty and they are not changing it and asking me to take old laptop from them instead of it.
CASE NUMBER - ********
My name is Sushant Gupta. I purchased this laptop(Dell **** I*/*/*tb/*gb/w** *th) from Dell Store named as "Future IT Zone" based in Indirapuram, Ghaziabad - ******.
Problem : My laptop is not working properly since day * & I am regularly going to above dell store for the solution. I went there approx ** times since i purchased it. But this issue has not been resolved.
Whenever i shutdown the laptop, it takes up to **-** hours in opening again. Some times its opening perfectly. But it is not opening * out of ** times in a week. This is ridiculous & i am not able to mange with this laptop more & i don't have time to go dell store on daily basis.
I want a new laptop against it. I don't want to waste my more time on this crap laptop. In fact, no one can wait till this long time as i tried after purchasing a costly laptop of ** K. All this is affecting my work & wasting my time.
I am requesting you to resolve this issue at your earliest.
Are you brand?
Are you Lawyer?
Refund / Credit for purchase
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