Dell - Refund for laptop purchase ^Open

Hi, Dell laptop purchase transaction failed while buying from portal and I requested for refund, it has been more than a month still they didn't refund. I have spent more than **+ hours on this to talk to customer care ppl but no use, Plz he...

May 17, 2021 by Ravindra Kakani

Dell - Dell laptop complaint ^Open

I've purchased a dell laptop which doesn't work properly & the vendor & company is saying it is not having any hardware issue, so replacement can't be done. ...

May 05, 2021 by Anamika Verma

Dell - DELL NOT RETURNING MY LAPTOP ^Open

I Purchased Dell Inspiron **** on February *th. From the day one it had complaints like blue screen error, fingerprint scanner, bios, update of dell support assistant, bluethooth etc. After repeated and failed remote sessions and running differ...

Apr 19, 2021 by S A RAHMAN

Dell - Laptop return ^Open

I have purchased a laptop last week , i asked the store to replace the laptop! They are asking me to contact dell customer care ! Is the right procedure ? I am not asking for refund! The product is also in exact new condition. It’s just that ...

Apr 18, 2021 by Sheoraj suman

Dell - Promised Offered Gift Not Given and expensive prices ^Open

I has purchased NEW INSPIRON **** DESKTOP from DCC RETAILS, Pune. I had an issue with Desktop Monitor Price mentioned in website *****, but actual price on store is only ****, even after I will investigate products details, many of product’s ...

Mar 23, 2021 by PANDURANG CHOUDEKAR

Dell - Regarding order information ^Open

AFTER PURCHASING ORDER by dell website . didn’t get any order information .. customer care workers are not investigating fastly...

Mar 13, 2021 by Rishabh ssmal

Dell - Not replacemnet or refund ^Closed

Dear Sir / Madam , I am writing to you to raise an issue about: Computer Manufacturer . The issue that I have experienced was: The product is DELL G* **** and on the very first day of purchase the laptop after getting fully charged to ***%...

Feb 23, 2021 by Shreyash Dond

Dell - I was handed a defective dell laptop ^Closed

Dear Sir / Madam, I am writing to you to raise an issue about: Computer Manufacturer The issue that I have experienced was: The product is DELL G* **** and on the very first day of purchase the laptop after getting fully charged to ***% w...

Feb 22, 2021 by Shreyash Dond

Dell - Defective Product Recieved ^Closed

I purchased a Dell G* last week and from that day itself, the laptop hangs. I talked to dell and every time they tell to update the drivers. And one of the Customer Reps told me that MS Office Cannot be used on Intel i*. I want to return this l...

Feb 14, 2021 by Sahil Chutani

Dell - Vostro 3401 product delivered without microsoft word doccument ^Closed

product delivered without antivirus, Microsoft word, and when i contact dell custom care they talk rudely....

Feb 11, 2021 by Ahana Singh

Dell - Dell Refund money for defective product ^Open

I had purchased a Dell laptop back in February ****. Since then I have been receiving some or the other problem or damage of the laptop. When I bought the laptop I wasn't in premium support warranty. The laptop had faulty hinges because of whic...

Jan 20, 2021 by Rishika Dhanawade

Dell - Order Cancellation request not processes ^Open

I have ordered Dell inspiron **** laptop by dell on **th December and the estimated delivery date was given to me of **th jan & product was estimated to ship by **th jan. But the product was not even in production till **th jan, I requested for...

Jan 18, 2021 by Abhishek Bhavsar

Dell - Cash Card not given ^Closed

I had registered Dell Offers after purchasing the laptop, Dell offers ticket number - DELL********. Its been ** days they not given any cash card and when we call customer care they talk very rude. Very Unprofessional and Frauds. They had pr...

Jan 15, 2021 by Prashanth Angadi

Dell - Dell Brand New 3593 Laptop Poor Performance Slow Speed ^Open

I have recently Purchased Dell Inspirion **** Laptop. This is used for day to day activity of Web surfing & Zoom meeting only. Even for such simple task Laptop speed is Pathetic Slow,gets Hanged when shift from one window to other, takes huge t...

Jan 13, 2021 by Sunil Wagh

Dell - Dell Pathetic Service ^Open

I bought Dell G* ** from Dell authorized store and after *-* days i am starting to get issues into it. day by day it getting increased and i am starting to get suffered. i have email support team to fix it. they do basic steps and as it not sor...

Jan 04, 2021 by dharmendra jha

Dell - EOL for laptops the question of legality ^Closed

Sub: Dell Inspiron Laptop i*, Model No-M-****, Serial SHCTQ* purchased on **/**/****, order no. ********* with extended warranty, Service Tag *FZ**BS Service tag(s/n) –***********, Express service code-*HCZTQ*, Product key-PM***-MYK*J-RCDBQ-...

Dec 30, 2020 by The School of Chinese Language

Dell - Desktop Gets Hanged ^Closed

My Desktop was getting hanged, hence got in touch with the customer care on Monday **th Dec **** through WhatsApp no **********, they did trouble shooting and told it is related to Windows **. So i purchased a licensed copy from Microsoft websi...

Dec 19, 2020 by Vishwanathan Iyer

Dell - Complaint against customer executives for not addressing the customer complaint ^Closed

complaint against some customer exectives names are given below Aditya, sneha, vishal shukla of dell customer service...

Dec 18, 2020 by Mirza Mohammed Abdul Basith Baig

Dell - Cheated Sold 2018 model laptop in ^Open

Dear Dell Team i am forced to share my experience on a Purchase of Dell Inspiron **** Series laptop and then experience of Dell Customer services which i faced. I purchased laptop on **-Aug-**** from your exclusive store situated at Indirap...

Dec 14, 2020 by Nitin Shrivas

Dell - Dell denying replacement and refund even with 4 days of purachasing ^Open

Dell online store denying refund. For me buy providing damaged lap having over heat and loud fan noise .They're service centre boy admitted my complaint but within * days of purchase they said that you are not applicable for Dell refund policy ...

Dec 11, 2020 by ARJUN N

Dell - Warranty ^Closed

I have purchased dell laptop from Australia with * years premium onsite support and warranty. Now i have moved to india and India support is telling that there is no hardware support available in india for my laptop. When i had enquired in aust...

Dec 09, 2020 by Divya Channabasappa

Dell - Battery not delivered ^Open

I've purchased a battery from Dell and they are not giving any update, they're just transferring the call to Sales Team, then to Technical Team, then Technical Team and then back to Sales team....

Dec 09, 2020 by Swarupananda Dhua

Dell - Not getting Replacement or refund ^Closed

Hello I bought a Dell laptop from croma store on August ** ****, After using it for two days I found laptop is not working properly as I had over heating issues , getting hanged , display not working all those . I have it to service center firs...

Dec 07, 2020 by Kartheek V

Dell - Dell Faulty Laptop Received ^Open

Received Faulty dell Inspiron ****, started giving issues within ** days. After multiple services by dell team issue still persists.They agreed to replace the product, but WUR Team(replacement team) not replying back on mail, its been more than...

Nov 12, 2020 by Arpit Vijay

Dell - Faulty Laptop Received ^Open

Purchased new laptop from Dell store and motherboard got damaged in just * months!! Worst quality products. Don't want to get it fixed or replaced, I want my hard earned money back. Also, Pathetic service. They don't even provide you spare ...

Nov 05, 2020 by Samridhi Goyal

Dell - Dell not honoring offer cash card on 2 lac laptop purchase ^Open

I purchased Laptop of Dell on **th Sep ***** (order ********* ) Dell advertised Independence day offer on their website for which they offered ****rs virtual cash card . I purchased laptop for * lac rs and laptop got delivered on **th October ...

Oct 23, 2020 by Mohit Gupta

Dell - Damaged my laptop s hard disk ^Open

My laptop showed no operating system found and then after consulting a local store guy he told that while repairing data might get lost so do consult with your company man and after showing him he told hard disk is damaged and also their charge...

Oct 22, 2020 by Abhaysingh

Dell - Customer care is not working ^Closed

I had taken laptop dell **** last from one of store which is andheri west opposite city mall. My laptop lots keys are not working.I had taken extended warranty paying ₹ ****/- . It is now under warranty but neither store is helping in this ma...

Oct 21, 2020 by Sandesh jawlekar

Dell - Dell laptop working very slow ^Closed

It seem the laptop is faulty and running very slow and also getting hanged multiple times and service representatives are not able to manage to resolve the issue. I want to switch to another brand. This brand is just for name sake is good, for ...

Oct 20, 2020 by Amol Malokar

Dell - Warranty not Honored by Dell ^Closed

HI purchased Dell Inspiron laptop * years back. The warranty against my service tag D*BS*** on Dell site is coming as a valid toll ****. I went to get the sound card issue resolved and getting my touchpad changed which as per the Dell site is...

Oct 20, 2020 by Sudhanshu Pandey

Dell - Faulty Tech Support caused Laptop damage ^Open

I wanted to purchase a DELL XPS battery and DELL technical support team told me it has to be purchased along with Technical support and the battery change will be performed by DELL onsite technician. Before battery change system was working pro...

Oct 17, 2020 by Gopesh Pal

Dell - Fault Laptop ^Open

Less than a month I bought a new dell from Bajaj which turns to be a faulty..mother board heating and slow performance issue. when checked with Dell technical support they confirm that there is a motherboard issue and technician will visit to ...

Oct 16, 2020 by Faraz

Dell - Faulty unit delivered and not exchanging on time ^Closed

Purchased laptop about ** days ago and filed compaint also that this a faulty unit but they are just making excuses and not exchanging unit on time. Still saying that it will take ** days more . How can a company be justified for taking more th...

Oct 14, 2020 by Ravina

Dell - Against Dell Laptop ^Open

I have purchased Dell laptop on ** Feb **** from Paytm Mall Because i have heard the Positive reviews about Dell Product. So this laptop Delievered to me and i had Started it so i Got very disappointed by Dell Services Because the System was r...

Sep 17, 2020 by Ahbab Zameer

Dell - Defective Laptop ^Open

Its been **days since I purchased this laptop Within * days the issues started I have been facing a lot of issues with the laptop..it heats up..it is not functioning properly the search bar near windows doesn't work... sometime I am not able t...

Sep 08, 2020 by Nida S

Dell - Nondelievery of Laptop ^Open

It's been several weeks and I am feeling like a fool, since the laptop company is making me one. My laptop which had ordered from dell website is delayed by the company unnecessarily. Every time I call them, they are saying it will be delivered...

Aug 28, 2020 by Pushpender prasad panday

Dell - Delivery of defective dell laptop ^Open

I Purchased A New Dell Laptop From Pune. The Laptop Did Not Worked Well From Day *. When I Tried Raising A Complaint, It Said Warranty Has Expired(mistake number * ). I tried Reaching Dell To Make The Warranty Correct And After * Weeks Of Hard...

Aug 21, 2020 by Pankaj Sharma

Dell - Scheme not met ^Closed

While buying the product I was shown a certain scheme. But after * days of ordering the product the scheme was changed on dell.co.in. Consumer is supposed to register for the scheme on delloffers.in once they receive the product due to a specif...

Aug 10, 2020 by Varun Jain

Dell - DELL PRODUCT ^Closed

I bought a laptop from DELL on line inspiron **** and was delivered on **-**th June. Since day one i have been having issues with it and while troubleshooting they did something which caused charging issue as well. ...

Aug 08, 2020 by Vikas Agrawal

Dell - Poor Service ^Closed

i am facing network related issue from **** october i reported in december after talking nothing help dell says the issue is in your software our hardware is working fine i said them there is issue in network antenna but not they didn't listen ...

Aug 05, 2020 by Sahil Haroon Shaikh

Dell - Web Cam Problem Unresolved in Laptop inspite of Repetitive Followup ^Closed

We are using a Dell Inspiron Laptop which is under onsite Service Warranty , the Web Cam of the Laptop is not working and we have raised several complaint requests at official Dell Customer Care . Problem is still unresolved I have wasted Hours...

Jul 22, 2020 by Mohit Tandon

Dell - Dell has not replaced my laptop ^Closed

I have purchase dell gaming laptop g* but it has already oroblem of battery. Then i complained in dell store in ** june **** they said we will replace your laptop today is ** july i had not received my laptop yet. I have to do my daily schoolwo...

Jul 21, 2020 by Gurkaran singh

Dell - Product not delivered ^Closed

I had ordered laptop on dell website on *th july ****. Customer care don't respond .They don't respond even mails. Please help me to get my laptop. Internet receipt no- IN****-****-*****...

Jul 21, 2020 by SHIKHA

Dell - Mis Selling of Faulty laptop ^Open

I had bought Dell Inspiron **** from amazon on *-july-**** order no ***-*******-******* within * month Hard disk was corrupted. I haven’t used that much to the laptop i hardly used that time. That time also i requested to refund my money but ...

Jul 17, 2020 by Ganpat Jha

Dell - Product not delivered ^Closed

I ordered a laptop "Dell vostro ** **** with Ubuntu Operating System" on *rd july, ****. I paid the amount of Rs **,*** via BHIM UPI. Same day I got a mail saying "we have received the payment. You will receive an order confirmation mail very s...

Jul 17, 2020 by Shivam

Dell - Accessory promised not delivered ^Closed

Had bought Dell laptop Inspiron ** **** series - **** vide Order no *********, Invoice No **********, dated **.**.** wherein Sennheiser HD *** BT Blutooth Head phone at Rs ** was supposed to be delivered. Registered twice (DOJAN********), se...

Jul 08, 2020 by SANDEEP

Dell - Package Not delivered ^Closed

Refer Dell Order ID ********* dated ** May. Till date I havent got the item. I have made repeated request to Dell CUSTOMERCARE. They every time they promised they have escalated the issue with their Logistic team and will ensure delivery in a d...

Jun 06, 2020 by Anjali Sanjeev

Dell - Dell is selling faulty laptops ^Open

I have purchase a new laptop from DELL exclusive store based in Indirapuram, Ghaziabad on ** Jan ****. and laptop is not working fine since day *. and not working at all since last ** days.. and dell is not supporting me and not ready to change...

Apr 06, 2020 by Sushant Gupta

Dell - Dell laptop order ^Open

Dear sir, I paid rupees ****.** for dell laptop to order online via offer link. I have checked with that merchant site "fliponoffsales.com" and it's not showing any of the order information or contact details to check further. I think, This is...

Oct 08, 2019 by Dinesh R

Dell - 4 parts defective in just 4 month ^Open

I am writing you to express my dissatisfaction with a laptop I bought in this year April. Here are the details below Express service code ******** Model: DELL G* **** Service Tag: *L****** I encountered with problem twice in just * month...

Sep 11, 2019 by Shruti Sharma

Dell - Damage product received ^Open

I bought Dell laptop through Dell vendor compuindia (GNG electronics Pvt Ltd Chennai GST **AADCG****E*Z*). I complain *-* time but every time horrible and pathetic response. Due to my continues complain last week his engineer visit my house an...

Sep 03, 2019 by JAYPRAKASH

Dell - Delayed replacement of a faulty product in which important professional data was lost ^Open

I bought a Dell laptop worth *****/- last year on **th August which was my birthday from Reliance Digital Shimoga. The very next day after buying I noticed the damaged key on the keypad and loosely fit trackpad and contacted the company for a r...

Aug 23, 2019 by Rohan S A

Dell - Battery and screen freezing ^Open

I bought a Dell Inspiron Laptop **** having express code number - *********** in the month of December ****. From the very first month, it shows the freezing problem means laptop need force restart for operating the laptop and battery is workin...

Aug 07, 2019 by Mukul singla

Dell - Product power button damaged ^Open

We have ordered one laptop from Flipkart the brand name is Dell Inspiron ** **** series model product brought date was **th-March-**** and received date was **th-March-**** and place in Hyderabad. We have received the item with damage of power ...

Mar 24, 2019 by SAMBA SIVA REDDY KAMATHAM

Dell - Company is refusing to return ^Open

I brought a dell company laptop from dell exclusive store. I bought this laptop on *th Feb ****. Before taking a laptop, they told me that it runs * or * hours on the game. But actually, it did not run more than * hours. They told that it would...

Feb 17, 2019 by Rajat kaliya

Dell - Laptop windows is fake ^Open

i bought a laptop dell vostro from flipkart on **th august.after * month my laptop windows got expire...but on the flipkart site it was shown genuine pre installed windows.its been more than ** days i have registered a complaint.but flipkart ca...

Oct 22, 2018 by ronak dass

Dell - Dell is not repairing or replacing the system ^Open

I have bought a laptop from US in December **** with an International premium support warranty for * year, which clearly states that I am eligible for dell premium support service anywhere in the world. Now, I am facing one or other issue from ...

Aug 16, 2018 by Garvit Omer

Dell - Defective Inferior quality laptop ^Closed

Highly disappointed and unsatisfied with Dell services. I purchased a Dell Inspiron **** in the month of July ****, within a month of purchase my system broke down I was suggested to get the hard disk replaced by the customer care after the ha...

May 22, 2018 by Mamta Hate

Dell - Received a Inferior Quality Lapto ^Closed

I bought my Dell Inspiron **** Laptop On **-**-**** from a Dell Exclusive Stores,****A, Munusamy Salai, Bangaru Colony, KK Nagar, Chennai, Tamil Nadu ******. Its been hardly a single day I have used, but I found a major problem with the laptop...

Apr 12, 2018 by Srinivasan Santhanam

Dell - My battery drying ^Open

Dear Sir Madam I bought Dell Inspiring Laptop Tag DBF**** on ** July ****.And I bought an Additional warranty for * years and I paid extra amount also. So the concern is my battery drying very Fast so this reason I called Dell India Ltd so they...

Mar 13, 2018 by Harish kumar s

Dell - DELL Computers Does Not Honor Its warranties ^Closed

On Saturday, November **, ****, **:**:** AM Dear Karesh, (works at Dell India) Thank you for nothing but hours of wasted time and the experience of a corporate giant's management team so terribly embarrassing itself. I'll use your ...

Nov 13, 2017 by Dr. Donald C. Smith

Dell - Product defective. ^Closed

The company with Dell Laptop Model has a manufacturing defect and is sold like hot cakes in the market. I replaced the laptop * times but still the company is not ready to accept that their is a Manufacturing Defect on every model of Dell Inspi...

Sep 26, 2017 by AYUSH GUPTA

Dell - Defective laptop ^Closed

I bought a laptop from compuindia (dell online sale partner) and received in evening of ** April **** but it was defective (distortion in sound), I reported the issue in morning of ** April ****, as per policy of compuindia, if defect is report...

Sep 03, 2017 by Dinesh singhal

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