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Nykaa Fashion - Delivery of damaged items

Chhavi Seth filed complaint against Nykaa Fashion on Sep 11, 2024

Order ID: NYK-********-*******
Product: BLACK SCISSOR
Leheriya with Embroidered Lace Kurta with Pant (Set of *)

The product that I have received is damaged and it is not true to sizing at all. I had ordered a size *XL which is waist ** according to the chat but I have received a size **. Please initiate a return for the order. All images attached.

My money is blocked and they have not been responding since ** days.

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Replace / Fix problem

Damages for loss and agony

Nykaa Fashion

69

Total Complaints

40

Total Resolved

57.97%

Consumer Satisfaction

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