HP Gas company
- Delivering lesser quantityFeeling cheated Open
Shubham Jain filed this complaint against HP Gas company on Aug 07, 2020
I would like to register a complaint against my LPG service distributor as every time I had facing issues from my distributor regarding services such as online payment, delivering less quantity, rude behavior on complaint calls, not taking appropriate action regarding customer complaints, threatening to the customer and so on.
this time am fed up with kind of pathetic service and getting the worst experience every month. On **st July **** booked a refill and the same was delivered on *nd July ****, Today I got to use that cylinder as my last one was fully consumed, but before getting start consumption with the newly delivered cylinder I thought to check the weight as I felt something is wrong. so I found on weighing scale there was exact *kg gas lesser than promised to deliver by the company. Also am getting only **.** rupees credited in my account as a subsidy, which also didn't receive any amount for a few months.
As of now I just wanted to know either I file a legal complaint against the distributor and HPCL or I will port out my connection to other service providers.
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Resolution Demanded:
Apology letter from company
Refund / Credit for purchase
Replace / Fix problem
Damages for loss and agony
HP Gas company
Resolved
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"I am very happy with the prompt actions and updates by Voxya. Lawyer was quick to draft & send the legal notice. Kindly close complaint as the refund has been credited."
Prashanth Rao
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