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Make my trip

 - Delay in refund Open

Apoorva Chaurasia filed this complaint against Make my trip on Dec 03, 2020

I have booked tickets of spicejet for Jan *, **** via MakeMyTrip buy I got ticket directly cancelled by airline for full refund. I informed the same to MMT they said to check it with airlines and get it refund. After checking refund was promised MakeMyTrip, they said that it would be reflected in my account between **-**Nov **** but the date is already past and didn't get refund. I am not able to talk to MakeMyTrip customer care the time I call computerised voice says to chat from chat bot and whenever I try to chat response is same that got to my trip section and in my trip section amount is showing an that it's refunded.

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Resolution Demanded:
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Make my trip

305 Total Complaints
122 Total
Resolved
40.00% Consumer Satisfaction

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"I spoke 20 times with the Cleartrip but the problem was not solved. But after sharing the social media campaign, they responded positively & refunded."

Tangella Mallikarjuna Raju

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Related Complaints

Make my trip - Checkin was not allowed in hotel booked using MakeMyTrip Closed

I have booked two rooms in hotel ( "Avinash Guest House" in Arambol beach goa) using make My Trip for December ** and ** ****. I have paid the whole booking amount of Rs **** earlier itself. After arriving at the property no one was there. So ...

Jan 02, 2023 by Mohammed Shan H

Make my trip - Promised services not received Closed

We had booked * rooms in a hotel named Golden Wave at Puri through MMT and while booking it showed sea facing rooms (screenshot attached as file no *) , when we reached the property we found that a construction was going on just beside the prop...

Dec 19, 2022 by ANUP GUPTA

Make my trip - Not refunded train ticket amount Closed

Dear Sir/Ma'am, I have booked a train ticket from makemytrip, but the train got cancelled. Indian railways already refunded my amount. I have not received my amount back till date, I complained to make my trip but there is no response on ...

Nov 26, 2022 by Noorul Islam

Make my trip - Convenience Fee charged for Flight cancelled by Airline Closed

I have been refunded for a cancelled Gofirst flight ticket without Convenience Fee. The flight has been cancelled by Airline itself and they have refunded the complete amount to MMT. But MMT has refunded me partially. They have not included the...

Nov 17, 2022 by Sneha Mishra

Make my trip - Ticket cancellation is taking more than 10 days Closed

Regarding booking id NU***************(Journey date **-Oct-****), I have cancelled my ticket on **-Oct-**** with the help of Customer care executive since I was not able to cancel it online. As per the discussion with Customer care executive Rs...

Oct 19, 2022 by Gajanan Thenge

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