Myntra and Ekart Logistics - Defective product not picked up
Chiranjit Sarkar filed complaint against Myntra and Ekart Logistics on Dec 16, 2022
**.**.****- Ordered Spykar jeans from Myntra with COD option.
**.**.****- Delivered by ekart, COD paid
**.**.****- I found the product defective.Therefore, ordered exchange or refund to Myntra Customer Care.
**.**.****- Myntra gives confirmation for refund and product to pick up by ekart within *st Dec, ****.
**.**.****- Ekart pickup boy came took the product in morning.But in evening he came to return it back with the excuse " product refund not showing".
**.** ****- Complained again in Myntra customer support. Again given date for pick up within *th Dec,****.
**.** ****- In the morning message came for pickup. in the evening message came-"Customer wants to keep the product.pickup cancelled"
**.** ****- In the morning message came for pickup. in the evening message came-"Customer wants to keep the product.pickup cancelled
**.** ****- In the morning message came for pickup. in the evening message came-"Customer wants to keep the product.pickup cancelled
**.**.****-Complained again in Myntra customer support. Again given date for pick up within *th Dec,****.
**.** **** to **.**.****- ( *day consecutively). In the morning message came for pickup. in the evening message came-"Customer wants to keep the product.pickup cancelled
Like this way, I am giving complain again and again, this every time Myntra is giving Pickuop date, and Ekart is not picking up my product. Money got trapped with Myntra and the product still with me.
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