- Defective product from Pepperfry Open
Ordered Zecado Premium * Tier Stainless Steel Wired Kitchen Trolley (Basket Size ** x ** inch) Square Pipe Top (Order Number *********). Product description says: Assembly Not Required. The same is also mentioned in the mail sent by pepperfry.
To my horror, the product was delivered in unassembled form. Photos available from CCTV footage. Further, the parts are defective and the product cannot be assembled at home. After a lot of requests, pepperfry responded saying they would check with vendor and reply in ** hours (conversation recordings available). That was * days ago and no response since then.
Total quantum of loss is Rs. ****/-
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Are you Lawyer?
An apology letter from company official
Get damages for financial loss and mental agony
"My new mobile had problem and company refused to repair it but my problem was resolved through Voxya. Thank You Voxya."
I bought a dining table from pepperfry on **th June. Till now, my product is not delivered. It was supposed to be delivered by *th July. Called customer care many times. But they are not responding properly. Escalated to the highest level. Stil...
Jul 05, 2019 by Divya
A defective item is delivered by Pepperfry as the table lamp is not working with a brand new E** bulb. I had reported this incident to Pepperfry on * July **** but they do not even bother to respond....
Jul 02, 2019 by Thangaperumal Nadar
I ordered for Bedsheet for Rs. **** hoping to receive * bedsheets by comparing prices of all other suppliers. They were legible by mentioning in the title itself. But I have realised that Urban Ladder has put their title very cunningly sighting...
May 11, 2019 by I Kowda
I purchased the product only after seeing the *-day return policy. After assembling the bed we noticed that the floorboard is not attached to the frame of the bed and comes loose very easily. After initiating a return stating incorrect product ...
May 04, 2019 by Arunadhri
Pepperfry - Refund not made Closed
Order ID: *********. Defective product supplied by Pepperfry. Returned on **/**/** and refund was to be made within * to ** days. Neither refund made nor Mr Ayan Panigrahi (Studio Pepperfry, Saltlake Sector * Kolkata) nor customer care giving a...
May 03, 2019 by SHAILESH KABRA