Flipkart - defective product delivered apple iphone 12 mini

BIDDIKA SURENDRA KUMAR filed complaint against Flipkart on Feb 16, 2022

hi.i bought a mobile phone from your flipkart.i received it on **.**.**.after receiving i am ready to use the mobile but it didn't even switched on.i place a replacement request on **.**.**.after that flipkart executives interact with me although there is no use.they rejected my replacement request after ** day i.e on **.**.****. FLIPKART executives always stated that there is a technical issue with the seller and they wont help.some executives said that approach the apple care.Then i approached the care and they said kindly negotiate with flipkart because you didn't even use it. iam tired of talkIng with FLIPKART executives.they always disconnecting my call in middle of the conversation.i paid *****/- for the product.the product is not used and intact in condition. and its been ** days still not resolved my problem.

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Replace / Fix problem

Damages for loss and agony

Flipkart

3768

Total Complaints

1611

Total Resolved

42.75%

Consumer Satisfaction

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