daikin a c 1 5 tonn 3 star
- Defective AC Sell by Dealer Open
Kavita Bapna filed this complaint against daikin a c 1 5 tonn 3 star on Jul 02, 2023
Date: **/**/****
Subject: Complaint against defective Daikin Air Conditioner
Respected Sir/Madam,
This is to bring to your notice, that I am Kavita Bapna, and my residential address is A-***, Grand Riviera, Riverfront Road, Vishwakunj Char Rasta, Paldi, Ahmedabad ******.
I am writing this letter to bring to your notice, that I purchased * Daikin Air conditioner on **/**/****. Here are all the basic details of the product and its purchase:
Date of purchase: **/**/****
Model Number: FTKL***V**V*
Name of the Product: DAIKIN AC
Bill Number: ****
Dealer: Bittu Electronics- Odhav, Ahmedabad
I want to bring to your notice that I am facing Severe problems with the product. The electrician did installation of both the ACs and assured it comes with * year standard warranty it will not cause any problem. We have bought AC from authorize distributor / dealer (Invoice attached). After purchase, we used AC once a month for test purpose. * AC is working absolutely fine till date. However, another AC stop working after * days run and Error showing “F*” Error on *nd April **** when we start using that. After that we requested dealer “Bittu Electronics- Odhav Ahmedabad ” for the problem. They book service request and technician have visited and inform AC is having Heating issues and they repair that. After few days again AC showing same error and after Technician visit, they found it has Gas Leak issue & that process took a long time to Hold AC & refill gas after ** hours. After few days AC stop cooling & automatically turn off after ** minutes usage. Technician again repair that. Now again on *th June Technician visited and inform AC is still having heating issues. Every time I requested to replace that defective AC but I am not getting permanent solution after continuous problem from * months. It is too much frustrating & It causes a lot of Inconvenience to call dealer more than ** times & Different Technicians visits & calls more than * times from April to June to check AC and compressor. At the end they have passed the time by assuring us that AC is working fine now and within *-* days, we again face issues in that AC. Dealer “Bittu Electronics” assure every time to replace AC if we face error next time but they did not take any action from * months.
We humbly request you to kindly look into this matter on top most priority and do the needful. We wish either company would return our Invoice amount else they will replace our AC with new working one as now we can’t keep that defective AC.
I am providing my contact details below for any other details. Wish to hear from you at the earliest.
Thanking you in advance.
Yours Faithfully,
Kavita Bapna,
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Resolution Demanded:
Refund / Credit for purchase
Replace / Fix problem
Damages for loss and agony
daikin a c 1 5 tonn 3 star
Resolved
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