- Declining refund for double charging for ride Open
Due to Ola's system issue, I had to pay twice for a single ride that i had taken. When I raised a complaint for the refund of the double payment, Ola support replies by stating that since ride was taken more than a month back, they will not be able to refund the excess money they had taken from me.
This was the consistent reply from them despite asking the issue to be escalated to their seniors as well.
Company cannot be allowed to charge at their own whims and fancies by making some internal policy.
Are you brand?
Are you Lawyer?
Refund / Credit for purchase
Damages for loss and agony
"I am very happy that I contacted voxya.com for my problem. They helped me in getting my refund from Amazon in a very short period of time."
I took a trip on **th Oct ** from Whitefield Bengaluru to Airport and prebooked the ride. The fare they quoted was *** including toll tax. When I received the final fare after ride completed it was **** that is much more higher that the quote...
Oct 19, 2022 by Divya Singh
Ola - Driver Closed
The driver has taken **** Rs from me claiming for petrol as his card was not working ...
Oct 18, 2022 by Fazila Sultana
Ola - Refund not provided Closed
Driver informed us to STOP at CNG station and then he said that he will not go further as the vehicle has broke-down. i called up the customer care where the executive informed to end the ride and assured a full refund. BUT...I HAVE RECEIVED NO...
Oct 15, 2022 by Harman
I was charged ₹*** for my ride instead of ₹*** which was estimated and when I tried to reach out to ola all complains were loading but this was not at all loading they are really trying to scam me...
Oct 13, 2022 by Vansh J Kanakia
I took a ride from kohat enclave pitampura delhi to pandav nagar east delhi...the app was showing fare of Rs ***..but the cab driver charged me Rs **** for the ride...
Aug 10, 2022 by Maneesha