- Declining refund for double charging for ride Open
Due to Ola's system issue, I had to pay twice for a single ride that i had taken. When I raised a complaint for the refund of the double payment, Ola support replies by stating that since ride was taken more than a month back, they will not be able to refund the excess money they had taken from me.
This was the consistent reply from them despite asking the issue to be escalated to their seniors as well.
Company cannot be allowed to charge at their own whims and fancies by making some internal policy.
Are you brand?
Are you Lawyer?
Refund / Credit for purchase
Damages for loss and agony
"Thanks a lot for solving my problem, Voxya. I have received my refund from Flipkart."
I have below two of the complaints towards your OLA support which i took Night : *. Ola Driver charged additional return trip payment but I booked a cab for To and fro and bill also shows *** Kms trip. Attached: My trip was **** (After all disc...
Nov 14, 2023 by Alli shair K
Ola - Extra Charges from OLA Closed
Hi, I booked a CAB thru OLA in the early hours. Since the amount has not shown the driver charged *** from us. After * month I got the message from OLA that I need to pay *** thru OLA post paid charges. Daily the collection agents are abusing a...
Nov 01, 2023 by Rajkumar
I paid the driver *** through UPI after my trip ended. The driver said he did not receive amount. My UPI showed transaction under process. The driver asked for cash payment. I paid *** cash. After * hour I got confirmation from bank that amount...
Nov 01, 2023 by Himangshu Paul
Ola - Asking for money twice Closed
Availed a ride through ola cab on **th August in Visakhapatnam. Driver has collected cash and ola App has charged on ola money. Now after two months they are irritating with repeated auto calls like calls for every ** seconds . I have written ...
Oct 25, 2023 by Bhargavi Potnuru
I took a cab ride from Aundh to Magarpatta in Pune on ** October ****. CRN ********** for reference. The fare for the ride was ₹***. While the ride was on I was constantly getting a pop to make UPI payment to avoid cash so I towards the end o...
Oct 21, 2023 by Tanaya Dhananjay Bapat