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Ola
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How to resolve Ola complaints online
If you want to complain about a problem that relates to Ola, you have reached the right place.
File a Complaint now and let our experts help you in taking legal action and getting resolution :
1. File a Complaint
2. Notify Brand
3. Start Social Campaign
4. Send Legal Notice
5. Prepare Consumer Forum Case
6. Hire Lawyer to file Consumer Forum Case (New)
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Ola?
If you are not satisfied with Ola, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Ola and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Ola
But before filing a complaint, you should
a. Contact the customer support of Ola first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Ola - Cab Surcharge too much high Open
Hi Team, I had a ola ride from my home to Unnathi Vaibhavi Apartments Horamavu which is around *.* Km on ** th June. The ride charges must be around ***-*** Rupees. These people have charged me *** Rupees. Customer care told me Demand or Surch...
Jun 19, 2022 by Sumanth H S
Hi I scheduled a cab on **th June **** at * :** pm (approx) for **th June **** *:**am . There were no details provided of the rider as it said the details will be provided **-** minutes before the scheduled time... I waited and waited for...
Jun 18, 2022 by Jagan Deep Singh
Ola - Charged Twice for single Ride Closed
For A single ride ecen after I have paid online for the booking of ola it showed pay cash to drivers because it was not showing in the app that i have paid so in short for single trip i have to pay twice to Ola...
Jun 03, 2022 by Dhruv sanghvi
Ola! SURAJ (+************) is arriving in a silver Amaze UP**GT****. -START OTP **** -END OTP **** -Check km reading before sharing START & END trip OTP I took OLA travel service from Varanasi to Gorakhpur. Ola app charge was Rs. ****/-...
May 24, 2022 by Mahendra Kumar Yadav
Ola - Cab fare paid price Closed
I took the cab on **-April and I paid thru the google pay but it was deducted from ola money also. I really didnt understand why it deducted from ola money when ola account still not KYC certified. I raised the complaint and after *-* reminders...
May 22, 2022 by shiva Dadi
Ola - My ride fare is higher than the estimated fare Open
[Ola Support] #********* - Re: [Ola Support] #********* - Re: [Ola Support] #********* - My ride fare is higher than the estimated fare Moin Ahamed (Ola Cabs) May **, ****, *:** PM GMT+*:** Hi Pramendu, Thank you for contacting Ola...
May 16, 2022 by Pramendu Thakur
Ola - Ola money postpaid Closed
I have received the bill of around *** on ola post paid, but I have never used it. Everytime I tried to change the payment method while I boarded the cab, the app said that it wasn't allowed. I have paid in cash for every transaction. Please lo...
May 13, 2022 by Aakanksha Jaiswal
Ola - Increased fare charged Closed
I was not told about any peak charges and I made a booking as per the fare shown to me otherwise why would I pay an amount **** plus for this ride when the uber intercity charges fixed fare for this route which is ****. And I always book for ...
May 09, 2022 by Rohit Gupta
Ola - OLA not refunding money Closed
OLA safety❌❌ This is totally unacceptable!!last night my friend booked ola cab *-* times from indira gandhi international airport but every bit was cancelled there was this guy at ola parking who took guarantee to book her cab when she ins...
May 04, 2022 by Shivang
Ola - Showing payment pending in ola even after paid by cash Closed
I paid the money through cash to ola driver but even after that in the app its showing payment is pending....
Apr 26, 2022 by Rushikesh More
Ola - Incorrect billing in Rental Ola cab Closed
It is regarding the incorrect billing of last trip CRN ********** which was Rental Ride of *:** hrs but was finished in *:** hrs. Before starting ride, Rs. ***/- was estimated bill for * hrs & ** km (In which rs. ***/- was the base fare ...
Apr 12, 2022 by PRAVEEN MALIK
Ola - Amount have been collected twice and no response from ola Closed
I took auto ride on March ** and I paid the cash to driver Rs *** and however money from post paid also been deducted. I raised a ticket on same day. Till today the issue has not been resolved and daily I am getting automated calls on reminder ...
Mar 30, 2022 by KARTHIK NAGURU
Ola - Paid twice for the same Ola Ride Closed
I took an Ola ride and paid the driver in cash as he was dying for cash. I had set the payment method as Gpay. Ola app showed payment pending even after paying the driver in cash. Then the money for the ride was paid by Ola postpaid somehow. No...
Mar 28, 2022 by Navneet Shukla
Ola - Unnecessary trouble Closed
*. I start my journey with a particular amount decided by them. However, in the middle of the journey, they increase the charges saying your fare may vary, and then they charge me extra. ...
Mar 24, 2022 by Shweta Rauthan
Ola - Surcharges Open
I had booked a Ola cab on * hours rentals and the fare showed as ***/- , after booking the cab they have shared the pin for which we have to inform the driver and he enters the pin in his mobile, as soon as share the PIN number my fare has incr...
Mar 15, 2022 by Pratap paduchuri
Ola - CAB FACILITY Closed
I booked cab from sealdaah railway station to belgharia on **mar ****.the cab that they provided me lacked al the basic aminities like their boot space where we keep our lugguage was all opened from the base side ...so it was difficult to keep ...
Mar 13, 2022 by vivek kumar
I booked OLA for my parents on *th Feb from Pune to Thane. The total fare was shown as **** Rs. But the ride was not stopped by the driver for * days. After * days when I checked the total fare of the ride was shown as ***** rs. And as the paym...
Feb 28, 2022 by Rucha Parabh
Ola - Double transaction Closed
Hey, I had a ride with Ola on **.**.**, CRN ********** from Prime Sedan by Inder Singh (driver). Total amount has been paid through Ola Postpaid and I have paid cash(***) to him as well because he wanted to pay for diesal as he didn't have any....
Feb 25, 2022 by Priya Saxena
Ola - Left a wrong location Open
Mane apni mother aur bhanji ke liye ola book kiya tha ** tarikh ko.mane selctid location cchatarpur sultanpur dala tha .lekin ola wala unhe ravindar nagar cchod aaya aur jabrdasti akad kr pase lekar vahan se bhag gya meri mothe bimar thi oper s...
Feb 18, 2022 by Pramod vidhoori
Ola - Excess fare charged and collected cash Open
I took an ola outstation ride from Kukatpally (Hyderabad) to Yerragondapalem (Andhra Pradesh) on November **, **** for my uncle. *) At the time of booking an Ola outstation cab - The estimated fare showing as Rs. *,***/- approximately (Anybo...
Jan 06, 2022 by Siva Kumar Yakkala
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Questions about Ola
Ask questions about Ola and get answers from other Voxya users. Help others in resolving their complaints by answering the existing questions.
How to contact Ola?
080-67350900
What is Ola office address?
82/2 Plot No-3, New Cawnpore Flour mill Compound, near Chacha Nehru Hospital, Bansmandi, Cooperganj, Kanpur, Uttar Pradesh 208001
What is Ola customer care email?
support@olacabs.com
Where to find Ola discount coupons?
Who is the Owner / CEO of Ola?
Bhavish Aggarwal
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