How to file a complaint against Ola?
- Go to "File a Complaint" page
- Choose Ola and write your complaint in detail
- Enter your personal information to create an account
- Get refund / replacement / damages from Ola
Ola
If you are searching for Ola Review on internet then you have reached the right place. You can read the full Ola Reviews here. Get answer to questions like if Ola is real or fake? Ola is legit or scam? if Ola is safe? All Ola reviews are written by actual consumers based on their experience and they provide useful details about the brand. Voxya encourages you to write reviews, feedback and post complaints for Ola so that it help others to make wise decisions. The Consumer satisfaction score of Ola is 48.45% because out of 97 consumer complaints, only 47 are resolved.
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Helping you with Ola complaints
If you want to complain about a problem that relates to Ola, you have reached the right place. Find your rights, raise your complaint and reach the right person to get it sorted.
If you have an issue with the Ola services, you could be entitled to a refund.
Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Ola?
If you are not satisfied with Ola, file a complaint now:
1. Go to "File a Complaint" page
2. Choose Ola and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Ola
But before filing a complaint, you should
a. Contact the customer support of Ola first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
Connect with Ola
Find the contact details of Ola to connect to the right authority. We notify the appropriate authority in the company as soon as you file a complaint at Voxya.
How will Voxya help you?
We have helped thousands of consumers find a resolution. Use Voxya to raise your voice and get resolution by utilizing our social, legal & business network.
Social Network
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Legal Network
Take legal action by sending legal notice and filing a case in the consumer forum. Our large network of experienced & verified lawyers are available to help.
Ola - Ola Cabs Refund not received Open
I was charged INR ***.* for Ola CRN ********** and received message regarding the same for refund being initiated but has not received refund yet . ...
Sep 16, 2021 by Shubhajit Ghosh
Ola - Higher charge Open
I hired ola from Old Delhi Railway station to DDA Flats Madangir. The fare shown at the time the ola cab was booked was Rs. ***. But after reaching the destination, the fare changed to Rs. ***. The driver changed the route to cover higher dista...
Aug 28, 2021 by Kirti Mungia
Ola - Paid money through cash for ola auto but still money has been deducted from my account Closed
I booked Ola Auto Yesterday once and today twice. I paid amount by cash but money got deducted from my ola postpaid....
Aug 20, 2021 by Apoorva Avadhanula
Ola - Unnecessary Charged 50 rs on my ride in cash Closed
I booked a cab this morning . I tried connecting the driver but he was unable to locate and later he disconnected my call . Later he didn't attended my call and then I cancelled the booking . I was charged **rs which was added in my new ride . ...
Aug 08, 2021 by Shubhankar Jagdish
Ola - OLA CAB charged made up 3035 extra on the quoted charge Open
traveled from sunny enclave Kharar to Nawanshahr today, I booked the cab for **** Rs, the distance from source to Destinition is ** km and on reaching Destinition I was billed for *** km ****rs and there also I don't understand math +*** need ...
Jul 16, 2021 by Gurpreet Malhotra
Ola - Ola excess fare charged and non resolution Open
Hi Team I had taken a outstation ride from ola cab on **th march from ranchi airport to giridih. The booking amount was **** rs but when ride ended it became **** whereas the driver has taken ola shown route only and no extra km was driven....
Jul 01, 2021 by Ritesh kumar
Ola - Low fare than market rate Open
i am driver of ola. my own car is attached in ola. in this high inflation market where diesel per liter price is **rs. government is understanding and increasing the auto and taxi fare in that scenario this private companies ola and uber decr...
Jun 23, 2021 by manish shukla
Ola - Ola overcharged showing Three times greater distance Open
my Parents have travelled from my home in New garia, Kolkata to Barrackpore, approx. **km away. Ola prepared a bill saying the distance travelled was *** km i *h **m !! And they charged accordingly. Is it even possible to travel *** km in * hr ...
May 23, 2021 by Sangeeta De
Ola - Dropped midway Open
I was dropped midway and charged full fare.. Whenever I raise complaint they say that you had been dropped correctly and the ticket is resolved..dropped location was about ** Kms before my destination... Shame on ola...
May 18, 2021 by LOHIT ADHIKARY
Ola - Ola driver misbehaviour Open
Booking Details: Imtiyaz Ahmed Ola Prime Play - White Xcent WB**D**** Operator State/UT: West Bengal Customer Ride Number - CRN********** The ola driver started misbehaving from the beginning of the booking stating that he won't go if the...
May 15, 2021 by Anasua Dey
Ola - Asked For three times more the usual rate Closed
I booked an Ola cab through ola app and it showed that the booking was done..but when i called him for his location he said it will cost *** rupee when the app showed the cost will be around ***rupee. When I asked the reason, He said that Ola...
May 08, 2021 by Arvind Rajak
Ola - Ola driver stole my wallet Open
One Ola driver picked up my wallet from Indira Gandhi airport terminal * while I was loading in some other cab. He picked the wallet without my knowledge and went. After investigations and inquiry in customer care office, he was seen in CCTV pi...
May 03, 2021 by Shruti Gautam
Ola - Charged more than billing amount by Ola driver Closed
I took an Ola Cab from New Delhi Railway station to Gurgaon yesterday at **:** PM. The expected fare was Rs. *** but the driver charged me *** more, that is, Rs. ***. I was travelling alone hence fearing my security I did not argue or fight a...
May 03, 2021 by Aishwarya Singh
Ola - Ola been cancelled by drivers multiple times and made me wait for 3040 minutes Open
I was booking a ride from Gurugram to Delhi on **.**.**** at *.** pm and ola drivers cancelled my rides **-** times in a row. Then i installed uber and got the ride in very first booking. Same way when i was booking a ride from delhi to Gurugra...
May 01, 2021 by Gautam Gahalot
Ola - Paid cash to driver Closed
I have paid cash to driver but mistakenly I choses option ola credit but at end we paid cash by mistake we tried to call driver to give back the cash bit driver denied to give cash back and said talk to customer care so I raised complaint on ol...
Apr 29, 2021 by Vishal
Ola - I have been charged incorrectly Open
The issue that I have experienced was: I have booked a cab yesterday with CRN ********** and the cab driver arrived at my place and i have boarded the cab. He asked me the mode of payment and i said its online payment. He then refused to take t...
Apr 29, 2021 by Mohammad Imran Ahmed
Ola - Ola Driver denied to go hospital and cancel the journey Open
I booked a cab for my parents because my brother waiting in Deep Chandu Hospital in ashok vihar to get the medicine for my parents. at hospital doctor said please call your parents so i can see them and provide medicine according to it. so i bo...
Apr 23, 2021 by Shree Ram Arora
Ola - Double money deduction no refund after 30 days Closed
Hello, I need help refunding a double deduction. Phone number : ********** Ride date : March **, **** Amount paid online : *** Amount paid by cash : ** Total amount : *** Attachments : *. Screenshot of booking details. *. Screen...
Apr 14, 2021 by Abhinav Singh
Ola - Ola driver misbehaved Closed
So this is my *nd time that ola bike driver misbehaved with me. First of all I waited for the driver for almost **-** mins and when he arrived near me hi immediately canceled the ride so when I asked why did you canceled the ride then he told m...
Apr 13, 2021 by Aditya Aran
Ola - Ola app charged me 757 rupees while the estimate was 341 rupees Open
I was incorrectly charged by your app for ride CRN **********. When I booked the ride from Nikoo Homes *, Bhartiya city to Purple Monk Tattooz, Koramangala, the estimate fare was Rs. ***. We reached the destination within the estimated ti...
Apr 01, 2021 by Kartik Rajan
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