File a Complaint against Ola
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File a Complaint now and let our experts help you in taking legal action and getting resolution :
1. File a Complaint
2. Notify Brand
3. Start Social Campaign
4. Send Legal Notice
5. Prepare Consumer Forum Case
6. Hire Lawyer to file Consumer Forum Case (New)
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Ola?
If you are not satisfied with Ola, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Ola and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Ola
But before filing a complaint, you should
a. Contact the customer support of Ola first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
Connect with Ola
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We have helped thousands of consumers find a resolution. Use Voxya to raise your voice and get resolution by utilizing our social, legal & business network.
Social Network
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Legal Network
Take legal action by sending legal notice and filing a case in the consumer forum. Our large network of experienced & verified lawyers are available to help.
Case Details
Personal Info
Resolution
Ola - Ola Scooty Open
I booked Ola Scooty on **th Feb'** where Ola experience center executive gave me proforma invoice of *,**,*** and chased me to pay immediately. While I felt the intention to rush was helping me, but now I understand since price has changed, whi...
Feb 18, 2024 by ManishM
Ola - Chrged toll taxes in bill Driver also took toll tax in cash Closed
I took an ola ride from delhi to meerut and return. Driver collected toll taxes of Rs. *** from me. Later I found that ola also charged toll in my bill. There is no option in this regard to book complaint on ola app....
Jan 22, 2024 by MANMOHAN SINGH RAWAT
Ola - Ride over charge frod Closed
Ola rider fraud with me after ride over charge ...
Jan 18, 2024 by Monu
Ola - Ola scooter not charging Closed
I have purchased ola scooter and I was using since one and half year. Suddenly my scooter didn't charged and i have been raised a request ** days back. So since ** days no one had called me, after i had called to customer service and comp...
Jan 09, 2024 by Rajasekhar
Ola - Charges extra amount Closed
Booked a ride through Ola auto. In app it was showing *** but he asked us to pay extra *** ( paid *** by Paytm to his personal account and **rs cash). He started arguing a lot as we are with a senior citizen and she is not well so we paid extr...
Jan 02, 2024 by Priyanka
Ola - Ola charging more than the estimated price and refunding only if asked Open
I took a ola cab ride to Pune railway station on **Dec****. Initial estimated fare was *** and I even linked my amazon pay account to it. Not realising that an excess amt of *** was added to the initial estimate at the time of Ride completion...
Dec 29, 2023 by Amit
Ola - Formal Complaint Regarding the price drop for Electric Scooter Ola X Plus Order Number OET Open
I am writing to express my deep dissatisfaction with the price drop I have experienced with my Ola Electric Scooter, OLA SX * Plus, with order number OET-***************-RFI*** . I purchased this scooter on **/**/**** with the expectation of d...
Dec 19, 2023 by NILESH MOHAN BHATIA
Ola - Paid twice to driver Open
I have been charged twice for one of my recent.driver said he hasn't got the payment.i ask him to check after sometime.later he called me and said,the amount has not credit.he requested to send from other app that he need that amount.if t...
Dec 12, 2023 by Swetha velam
Ola - Charged twice for the same ride ola Closed
I was not informed that ola postpaid payment was activated and the money was deducted via ola postpaid money and the driver took cash for the same ride...
Dec 01, 2023 by Dr. Meenaz
Ola - Extra money taken despite billing done by OLA postpaid Open
I have booked ola cab for my parents today vide CRN **********. As I have ola postpaid in my account bill of *** rupees automatically deducted. But driver has also taken cash *** rupees by my parents. Which is absolutely not correct. Driver na...
Nov 28, 2023 by IRFAN AHMED
Ola - OLA Cse unable to reach and OLA driver charged additional return charges Closed
I have below two of the complaints towards your OLA support which i took Night : *. Ola Driver charged additional return trip payment but I booked a cab for To and fro and bill also shows *** Kms trip. Attached: My trip was **** (After all disc...
Nov 14, 2023 by Alli shair K
Hi Sir, I have below two of the complaints towards your OLA support which i took Night : *. Ola Driver charged additional return trip payment but I booked a cab for To and fro and bill also shows *** Kms trip. Attached: My trip was *...
Nov 12, 2023 by Alli shair K
Ola - Vehicle Damage in work shop Open
Vehicle body damages found inside workshop still am waiting for taking vehicle delivery, work shop person not picking my call need your help ...
Nov 05, 2023 by SURYA KANTA JENA
Ola - Extra Charges from OLA Closed
Hi, I booked a CAB thru OLA in the early hours. Since the amount has not shown the driver charged *** from us. After * month I got the message from OLA that I need to pay *** thru OLA post paid charges. Daily the collection agents are abusing a...
Nov 01, 2023 by Rajkumar
Ola - Payment through UPI and cash Closed
I paid the driver *** through UPI after my trip ended. The driver said he did not receive amount. My UPI showed transaction under process. The driver asked for cash payment. I paid *** cash. After * hour I got confirmation from bank that amount...
Nov 01, 2023 by Himangshu Paul
Ola - Asking for money twice Closed
Availed a ride through ola cab on **th August in Visakhapatnam. Driver has collected cash and ola App has charged on ola money. Now after two months they are irritating with repeated auto calls like calls for every ** seconds . I have written ...
Oct 25, 2023 by Bhargavi Potnuru
Ola - Ola charged money on UPI as well as collected in cash Closed
I took a cab ride from Aundh to Magarpatta in Pune on ** October ****. CRN ********** for reference. The fare for the ride was ₹***. While the ride was on I was constantly getting a pop to make UPI payment to avoid cash so I towards the end o...
Oct 21, 2023 by Tanaya Dhananjay Bapat
Ola - Driver collected extra cash as ola did not produce bill on time Closed
Ola cheated us by providing the fare detail for our ride three days late. Driver overcharged us as he is not able to get the fare receipt. Please find the crn info below. CRN **********...
Sep 28, 2023 by lokesh
Ola - Incorrectly toll charged Closed
I incorrectly toll charged by ola driver. ...
Sep 26, 2023 by Sonu
Ola - Delay in service Closed
I have raised a complaint regarding damaged side stand on **/**/****. Ola said that the complaint will be resolved by **/**/**** between **AM to * pm. But instead of solving the complaint, they have marked my complaint as resolved on **/**/***...
Sep 25, 2023 by Jitin kansal
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Questions about Ola
Ask questions about Ola and get answers from other Voxya users. Help others in resolving their complaints by answering the existing questions.
How to contact Ola?
080-67350900
What is Ola office address?
82/2 Plot No-3, New Cawnpore Flour mill Compound, near Chacha Nehru Hospital, Bansmandi, Cooperganj, Kanpur, Uttar Pradesh 208001
ANI Technologies Private Limited,
Ola Campus, Prestige RMZ Star Tech,
C Wing, Koramangala Industrial Layout,
Koramangala, Hosur Road,
Bengaluru, Karnataka - 560095
What is Ola customer care email?
support@olacabs.com
Where to find Ola discount coupons?
Who is the Owner / CEO of Ola?
Bhavish Aggarwal
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