File a Complaint against Ola
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Ola
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How to resolve Ola complaints online
If you want to complain about a problem that relates to Ola, you have reached the right place.
File a Complaint now and let our experts help you in taking legal action and getting resolution :
1. File a Complaint
2. Notify Brand
3. Start Social Campaign
4. Send Legal Notice
5. Prepare Consumer Forum Case
6. Hire Lawyer to file Consumer Forum Case (New)
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Ola?
If you are not satisfied with Ola, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Ola and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Ola
But before filing a complaint, you should
a. Contact the customer support of Ola first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
Connect with Ola
Find the contact details of Ola to connect to the right authority. We notify the appropriate authority in the company as soon as you file a complaint at Voxya.
How will Voxya help you?
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Social Network
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Business Network
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Legal Network
Take legal action by sending legal notice and filing a case in the consumer forum. Our large network of experienced & verified lawyers are available to help.
Ola - Charged twice for the same ride ola Open
I was not informed that ola postpaid payment was activated and the money was deducted via ola postpaid money and the driver took cash for the same ride...
Dec 01, 2023 by Dr. Meenaz
Ola - Extra money taken despite billing done by OLA postpaid Open
I have booked ola cab for my parents today vide CRN **********. As I have ola postpaid in my account bill of *** rupees automatically deducted. But driver has also taken cash *** rupees by my parents. Which is absolutely not correct. Driver na...
Nov 28, 2023 by IRFAN AHMED
Ola - OLA Cse unable to reach and OLA driver charged additional return charges Closed
I have below two of the complaints towards your OLA support which i took Night : *. Ola Driver charged additional return trip payment but I booked a cab for To and fro and bill also shows *** Kms trip. Attached: My trip was **** (After all disc...
Nov 14, 2023 by Alli shair K
Hi Sir, I have below two of the complaints towards your OLA support which i took Night : *. Ola Driver charged additional return trip payment but I booked a cab for To and fro and bill also shows *** Kms trip. Attached: My trip was *...
Nov 12, 2023 by Alli shair K
Ola - Vehicle Damage in work shop Open
Vehicle body damages found inside workshop still am waiting for taking vehicle delivery, work shop person not picking my call need your help ...
Nov 05, 2023 by SURYA KANTA JENA
Ola - Extra Charges from OLA Closed
Hi, I booked a CAB thru OLA in the early hours. Since the amount has not shown the driver charged *** from us. After * month I got the message from OLA that I need to pay *** thru OLA post paid charges. Daily the collection agents are abusing a...
Nov 01, 2023 by Rajkumar
Ola - Payment through UPI and cash Closed
I paid the driver *** through UPI after my trip ended. The driver said he did not receive amount. My UPI showed transaction under process. The driver asked for cash payment. I paid *** cash. After * hour I got confirmation from bank that amount...
Nov 01, 2023 by Himangshu Paul
Ola - Asking for money twice Closed
Availed a ride through ola cab on **th August in Visakhapatnam. Driver has collected cash and ola App has charged on ola money. Now after two months they are irritating with repeated auto calls like calls for every ** seconds . I have written ...
Oct 25, 2023 by Bhargavi Potnuru
Ola - Ola charged money on UPI as well as collected in cash Closed
I took a cab ride from Aundh to Magarpatta in Pune on ** October ****. CRN ********** for reference. The fare for the ride was ₹***. While the ride was on I was constantly getting a pop to make UPI payment to avoid cash so I towards the end o...
Oct 21, 2023 by Tanaya Dhananjay Bapat
Ola - Driver collected extra cash as ola did not produce bill on time Closed
Ola cheated us by providing the fare detail for our ride three days late. Driver overcharged us as he is not able to get the fare receipt. Please find the crn info below. CRN **********...
Sep 28, 2023 by lokesh
Ola - Incorrectly toll charged Closed
I incorrectly toll charged by ola driver. ...
Sep 26, 2023 by Sonu
Ola - Delay in service Closed
I have raised a complaint regarding damaged side stand on **/**/****. Ola said that the complaint will be resolved by **/**/**** between **AM to * pm. But instead of solving the complaint, they have marked my complaint as resolved on **/**/***...
Sep 25, 2023 by Jitin kansal
Ola - Harassing calls from OLA Open
OLA Money deducted eventhough i paid to driver on Aug*. I raised complaint in ola support app on aug **. I receive harassing calls from OLA for past one week. I complained in OLa cusomer care also. I have sent mail also on Aug **. ...
Sep 21, 2023 by sridevi
Ola - Formal Complaint Regarding OLA s Poor Service and Driver Misconduct Open
formal consumer complaint against OLA, a popular ride-hailing service, regarding the consistently poor service and driver misconduct that I have experienced as a customer. Despite numerous attempts to address these issues directly with OLA, I h...
Sep 20, 2023 by Afzal Nawaz
Ola - No service resolved Closed
Since five days, I have filed a complaint of scooter break down but the company hasn’t resolved my Complain and just postponing the date of rescheduling the numbers. Please help...
Sep 19, 2023 by Vishwajeet Zankar
Ola - OLA Chariging INR 59 for 480 meters Closed
I booked OLA Auto this morning to drop my kid at school which is *** meters away from my house. Usually, OLA charges INR ** but today it charged INR **. When I checked the invoice, It showed a base fare of INR ** and a tax amount of INR *. But ...
Aug 30, 2023 by Soni Singh
Ola - Ola cab not refunding my remaining coupon amount Open
I had * coupons of OLA cabs Rs**** each. I confirmed this will them first that if I take a ride of a lesser amount say Rs***. What happens to remaining Rs***. They confirmed to me over mail that another coupon of Rs*** will be generated and tha...
Jul 30, 2023 by Amit
Ola - Excess fare charged more than estimate on App Open
I took a ride from Ambience mall to Sector ** Gurgaon (** kms) and the estimated fare was Rs ***. The amount paid was Rs **** as per invoice as it showed multiple stops enroute though I had not typed them while booking the cab. I never touched...
Jul 18, 2023 by Rakesh Sharma
Ola - Stop harasment calls of Ola Closed
I have already paid amount to ola cab driver but still receive call from Ola for the payment. ...
Jul 14, 2023 by Nilesh N kadam
Ola - Cancellation Fees charged Closed
I had booked a cab in the morning after reaching Bangalore. The cab came and the driver refused to take me until I canceled the ride and then pay him cash/gpay. I argued with him for some time. However I was very tired and sleepy due to my trav...
Jul 06, 2023 by Dhiraj Kunder
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Questions about Ola
Ask questions about Ola and get answers from other Voxya users. Help others in resolving their complaints by answering the existing questions.
How to contact Ola?
080-67350900
What is Ola office address?
82/2 Plot No-3, New Cawnpore Flour mill Compound, near Chacha Nehru Hospital, Bansmandi, Cooperganj, Kanpur, Uttar Pradesh 208001
ANI Technologies Private Limited,
Ola Campus, Prestige RMZ Star Tech,
C Wing, Koramangala Industrial Layout,
Koramangala, Hosur Road,
Bengaluru, Karnataka - 560095
What is Ola customer care email?
support@olacabs.com
Where to find Ola discount coupons?
Who is the Owner / CEO of Ola?
Bhavish Aggarwal
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