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Ola (81/147)

147 Total Complaints
81 Total Resolved
55.10% Consumer Satisfaction

If you are searching for Ola Review on internet then you have reached the right place. You can read the full Ola Reviews here. Get answer to questions like if Ola is real or fake? Ola is legit or scam? if Ola is safe? All Ola reviews are written by actual consumers based on their experience and they provide useful details about the brand. Voxya encourages you to write reviews, feedback and post complaints for Ola so that it help others to make wise decisions. The Consumer satisfaction score of Ola is 55.10% because out of 147 consumer complaints, only 81 are resolved.

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Your rights as a Consumer

The Consumer Protection Act, 2019 provides below rights to the consumers:

i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.

ii. Protection from hazardous goods and services.

iii. Protection from unfair or restrictive trade practices.

iv. Access to a variety of goods or services at competitive prices.

How to file a Complaint against Ola?

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4. Get refund / replacement / damages from Ola


But before filing a complaint, you should

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c. Arrange proofs like bills, payment receipts, pictures to support your complaint

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Ola - Cab Surcharge too much high Open

Hi Team, I had a ola ride from my home to Unnathi Vaibhavi Apartments Horamavu which is around *.* Km on ** th June. The ride charges must be around ***-*** Rupees. These people have charged me *** Rupees. Customer care told me Demand or Surch...

Jun 19, 2022 by Sumanth H S

Ola - Driver details not received for the ride due to which my family missed their bus to Hemkund Sahib Open

Hi I scheduled a cab on **th June **** at * :** pm (approx) for **th June **** *:**am . There were no details provided of the rider as it said the details will be provided **-** minutes before the scheduled time... I waited and waited for...

Jun 18, 2022 by Jagan Deep Singh

Ola - Charged Twice for single Ride Closed

For A single ride ecen after I have paid online for the booking of ola it showed pay cash to drivers because it was not showing in the app that i have paid so in short for single trip i have to pay twice to Ola...

Jun 03, 2022 by Dhruv sanghvi

Ola - Took extra money Open

Ola! SURAJ (+************) is arriving in a silver Amaze UP**GT****. -START OTP **** -END OTP **** -Check km reading before sharing START & END trip OTP I took OLA travel service from Varanasi to Gorakhpur. Ola app charge was Rs. ****/-...

May 24, 2022 by Mahendra Kumar Yadav

Ola - Cab fare paid price Closed

I took the cab on **-April and I paid thru the google pay but it was deducted from ola money also. I really didnt understand why it deducted from ola money when ola account still not KYC certified. I raised the complaint and after *-* reminders...

May 22, 2022 by shiva Dadi

Ola - My ride fare is higher than the estimated fare Open

[Ola Support] #********* - Re: [Ola Support] #********* - Re: [Ola Support] #********* - My ride fare is higher than the estimated fare Moin Ahamed (Ola Cabs) May **, ****, *:** PM GMT+*:** Hi Pramendu, Thank you for contacting Ola...

May 16, 2022 by Pramendu Thakur

Ola - Ola money postpaid Closed

I have received the bill of around *** on ola post paid, but I have never used it. Everytime I tried to change the payment method while I boarded the cab, the app said that it wasn't allowed. I have paid in cash for every transaction. Please lo...

May 13, 2022 by Aakanksha Jaiswal

Ola - Increased fare charged Closed

I was not told about any peak charges and I made a booking as per the fare shown to me otherwise why would I pay an amount **** plus for this ride when the uber intercity charges fixed fare for this route which is ****. And I always book for ...

May 09, 2022 by Rohit Gupta

Ola - OLA not refunding money Closed

OLA safety❌❌ This is totally unacceptable!!last night my friend booked ola cab *-* times from indira gandhi international airport but every bit was cancelled there was this guy at ola parking who took guarantee to book her cab when she ins...

May 04, 2022 by Shivang

Ola - Showing payment pending in ola even after paid by cash Closed

I paid the money through cash to ola driver but even after that in the app its showing payment is pending....

Apr 26, 2022 by Rushikesh More

Ola - Incorrect billing in Rental Ola cab Closed

It is regarding the incorrect billing of last trip CRN ********** which was Rental Ride of *:** hrs but was finished in *:** hrs. Before starting ride, Rs. ***/- was estimated bill for * hrs & ** km (In which rs. ***/- was the base fare ...

Apr 12, 2022 by PRAVEEN MALIK

Ola - Amount have been collected twice and no response from ola Closed

I took auto ride on March ** and I paid the cash to driver Rs *** and however money from post paid also been deducted. I raised a ticket on same day. Till today the issue has not been resolved and daily I am getting automated calls on reminder ...

Mar 30, 2022 by KARTHIK NAGURU

Ola - Paid twice for the same Ola Ride Closed

I took an Ola ride and paid the driver in cash as he was dying for cash. I had set the payment method as Gpay. Ola app showed payment pending even after paying the driver in cash. Then the money for the ride was paid by Ola postpaid somehow. No...

Mar 28, 2022 by Navneet Shukla

Ola - Unnecessary trouble Closed

*. I start my journey with a particular amount decided by them. However, in the middle of the journey, they increase the charges saying your fare may vary, and then they charge me extra. ...

Mar 24, 2022 by Shweta Rauthan

Ola - Surcharges Open

I had booked a Ola cab on * hours rentals and the fare showed as ***/- , after booking the cab they have shared the pin for which we have to inform the driver and he enters the pin in his mobile, as soon as share the PIN number my fare has incr...

Mar 15, 2022 by Pratap paduchuri

Ola - CAB FACILITY Closed

I booked cab from sealdaah railway station to belgharia on **mar ****.the cab that they provided me lacked al the basic aminities like their boot space where we keep our lugguage was all opened from the base side ...so it was difficult to keep ...

Mar 13, 2022 by vivek kumar

Ola - I booked OLA for my parents on Feb from Pune to Thane The total fare was shown as 2010 Rs But the r Closed

I booked OLA for my parents on *th Feb from Pune to Thane. The total fare was shown as **** Rs. But the ride was not stopped by the driver for * days. After * days when I checked the total fare of the ride was shown as ***** rs. And as the paym...

Feb 28, 2022 by Rucha Parabh

Ola - Double transaction Closed

Hey, I had a ride with Ola on **.**.**, CRN ********** from Prime Sedan by Inder Singh (driver). Total amount has been paid through Ola Postpaid and I have paid cash(***) to him as well because he wanted to pay for diesal as he didn't have any....

Feb 25, 2022 by Priya Saxena

Ola - Left a wrong location Open

Mane apni mother aur bhanji ke liye ola book kiya tha ** tarikh ko.mane selctid location cchatarpur sultanpur dala tha .lekin ola wala unhe ravindar nagar cchod aaya aur jabrdasti akad kr pase lekar vahan se bhag gya meri mothe bimar thi oper s...

Feb 18, 2022 by Pramod vidhoori

Ola - Excess fare charged and collected cash Open

I took an ola outstation ride from Kukatpally (Hyderabad) to Yerragondapalem (Andhra Pradesh) on November **, **** for my uncle. *) At the time of booking an Ola outstation cab - The estimated fare showing as Rs. *,***/- approximately (Anybo...

Jan 06, 2022 by Siva Kumar Yakkala

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Questions about Ola

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How to contact Ola?

080-67350900

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What is Ola office address?

82/2 Plot No-3, New Cawnpore Flour mill Compound, near Chacha Nehru Hospital, Bansmandi, Cooperganj, Kanpur, Uttar Pradesh 208001

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What is Ola customer care email?

support@olacabs.com

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Where to find Ola discount coupons?

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Who is the Owner / CEO of Ola?

Bhavish Aggarwal

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