Ola - Overcharging and continuing threats ^Open

This is related to my earlier complaint id ****** posted on *st Jan ****. OLA is overcharging me for Rs*** through their postpaid subscription which has already been paid in cash for the trips to the driver. I had received a call from OLA re...

Feb 16, 2021 by Sonali Chavan

Ola - I was charged double in my ola ride from nallasopara to bhayandar initially from google pay and then ^Open

After the ride started i payed the amount using google pay, but after the ride i was asked to pay in cash...

Feb 15, 2021 by Kinjal

Ola - Ola is charging extra fee for late payment without giving me break down for billing and charges ^Closed

Ola offered me Ola money postpay wherein I was rewarded with Rs.**** for my Ola rides I can use upto. It’s just been a day where I have missed my payment and my bill has reached to **** from ****. Tried getting in touch with them several tim...

Feb 10, 2021 by Ria jain

Ola - Ola Charged me twice for same ride ^Open

Ola charged me twice for the same ride. Once via UPI payment and at the end of the ride it not show up in the driver app so he took the cash to complete the ride. I was charged ₹*** extra for the cab ride from airport to my home. The CRN# is ...

Jan 16, 2021 by Parmesh Gutti

Ola - OLA Fraud ^Closed

I took an ola ride, from the Airport to my destination. The GPS path showed a completely different path from the path which the cab took. Fortunately, my location tracking was on so I have proof that the path which the cab took was differen...

Jan 09, 2021 by Faisal

Ola - Unnecessary phone calls messages and threats ^Open

I have been literally haunted by ola money to pay for ola postpaid amount of Rs*** since June ****. I have reiterated to them that i had mistakenly activated the ola postpaid , however, i have paid for the rides in cash and never opted with th...

Jan 01, 2021 by Sonali Chavan

Ola - Unnecessary calls from ola ^Closed

My Ola account was hacked and the team is pilling up amount in my account. I stopped using the Ola account once I knew it was hacked. Why should I pay for someone’s usage? I had to pay once for the Ola postpaid because I was pushed to that pl...

Dec 22, 2020 by Vaishali

Ola - Mental harassment ^Closed

they are asking for extra money. I dropped many mail through my gmail id akashs****@gmail.com I want a call back...

Dec 04, 2020 by akash

Ola - Excess fare ^Open

I had booked OLA Outstation ride for my relative on **/**/**** @*am from Howrah Rly Station to Ranaghat. The approximate distance is **kms but the driver had claimed ***km. Its * days but still not I had not received my refund ...

Dec 02, 2020 by mitesh nandy

Ola - Extra charges levied ^Open

I took an outstation ola ride on **/**/**** from Delhi to gharsana (a town in Rajasthan). We reached there before ** am the same day, and while generating the bill, it could not processes, and the bill could not be generated. We had completed t...

Nov 23, 2020 by Kamal aggarwal

Ola - Cheated on distance travel and charged for fuel too ^Closed

i recently had booked an Ola outstation cab from Mysuru to Bengaluru. The driver said the initial km reading at the start of the trip which we noted and my father texted me that number at *:** PM. However, on reaching Maddur (approximately **k...

Nov 21, 2020 by Ganeshu Chinmai

Ola - Extra ola fare include toltax parking ^Closed

Yestrrday & Today morning i am Tunga village(powai) to Dadar Up & down returning today morning...wiyh my wife & children ola cab but ola companies getting a extra charge...it is says toll tax & parking charges including......

Nov 05, 2020 by Divyanshu Brahmadev Singh

Ola - OLA Cabs charges Wroungly ^Open

OLA has changed wrongly. ...

Oct 27, 2020 by Puspal Ray

Ola - Charged twice for a Ola ride ^Open

At time of booking,I chose cash payment as mode, but end of ride, I made an UPI payment for ride and amount got deducted from my account. But still driver asked for cash as it did not showed in his account, so need to pay him cash again. Hence...

Oct 24, 2020 by Sheetal Jain

Ola - Ola postpaid wrong charges ^Closed

I have booked an ola auto on *th March from swargate to Bhosari the total amount was ₹*** so I paid with cash that is ₹*** and as I use ola often I pay with cash I don't use ola postpaid but in my transaction it is showing usage of ola post...

Sep 27, 2020 by Vedant Gadekar

Ola - Payment already made yet they are harassing me for the same for payment ^Closed

I had already made payment in cash to the Ola Auto Drivers on **th & **th June yet Ola guys deducted my Postpaid balance & also charged me Late payment fees twice & are following up for their payments. I have emailed them the Audio recording of...

Aug 06, 2020 by Saumini Panikker

Ola - Ola drived refused to come ^Open

Today i had booked a cab from Tata Medical Centre, Kolkata. When i called the driver, he told me to come on the other side of the road as he was dropping another passenger. I requested him to come to the hospital itself as there was a patient w...

Jul 08, 2020 by Himansu mitra

Ola - Wrong charging and harassment by Ola ^Closed

I took Ola service around * years back in Udaipur when the driver dropped me off but didnt stop travel. When I saw this after *-* hours I saw overbilling and my drop location was showing somewhereelse. I have spoken to Ola customer service m...

Apr 07, 2020 by Puspendu Kumar giri

Ola - Ola issue ^Open

Hi sir, I have an issue with ola.I have taken ola cab ride on **Jul **** made payment by Google pay amount Rs.***,it failed and paid amount to Ila by cash.money debuted from my account and ola has not refunded my amount. Once again ola t...

Apr 06, 2020 by Shaik Hameed

Ola - Fraud ride from my OLA app ^Open

On **/*/**** late night a fraudulent ride was booked from my OLA app(CRN **********). I had informed about this to OLA company. Also, on **/*/** I visited OLA office near Viman nagar and informed them. There are lots of emails and telephonic...

Mar 28, 2020 by Manoj Krishnan

Ola - Ola Cab ^Open

I have already paid all the money while cash i m taking cab always nd paying with cash but one ola complain me that u haven't paid amount nd charge with extra due and also supended my account if i already pay why should i pay another amount in ...

Feb 28, 2020 by Anshu Raj

Ola - Charged for interstate permit without valid payment receipt ^Open

Ola in connivance with the drivers on outstation trips is cheating passengers and collecting bogus interstate charges with false SMS messages instead of actual bills and the customer care officials are simply not bothered to redress any complai...

Feb 25, 2020 by Nabarun Halder

Ola - Askimg for extra momey ^Closed

On ** feb late nigjt i was at new delhi railway station, my destination was T*, airport. I start searching cab on ola, after a long waiting i booked a ride. When driver arrived then he start telling i have to pay *** extra from whatever show...

Feb 14, 2020 by Vijay Kumar

Ola - Ride deliberately cancelled by ola driver ^Closed

I booked ola cab from my residence sector ** Rohini to Shivaji Park Metro station on **/**/**** from my registered mobile number ********** mail id gagan.chaudhary@icloud.com. I ride was showing that driver will reach you in ** minutes. Suddenl...

Feb 11, 2020 by GAGAN CHOUDHARY

Ola - Ola cab driver abusing me as i cancelled the ride ^Open

I booked a ola cab as i was getting late to catch my train . The driver was taking time so i arranged my convenience . I cancelled the ride and was charged rs** for the same . The driver called me and started abusing me . I said that i booked a...

Feb 04, 2020 by Dr Saurabh Shukla

Ola - Overcharging by Ola cab ^Closed

I have booked out station rides from Mumbai to Lonavala and return. Both the time I have been given coupon code of Rs. *** discount. For ride to Lonavala it was shown as Rs.****/- after discount. We reached destination in time without any traff...

Jan 26, 2020 by Mohnish Rajak

Ola - Overcharged by Ola ^Closed

I travelled by Ola of distance of *.*kms according to Ola App and while booking it showed ***/- but to my shock it drastically shot upto ***/- when the ride was completed....

Jan 23, 2020 by Gaurav Agarwal

Ola - Payment credited to ola but ola says payment not successful ^Open

Dear Sir/Madam,i have made payment of ola money postpaid through phone pay upi app and payment successful but ola says amount not credited to ola money.i have raise complaint to phone pay but phone pay says contact to your bank and i again rais...

Jan 18, 2020 by Tushar Borse

Ola - Charged extra on outstation ride ^Closed

I booked a ride for Sonari, Jamshedpur to Barbil, Odisha on **th December, **** at *:** AM. For a round trip the amount shown was Rs. ****. On **th, the assigned driver cancelled the ride as he thought was underpaid. Ola tried to find another...

Jan 02, 2020 by Devyani Chowdhury

Ola - Driver impolite ^Closed

I booked ola and by mistake I put rong pik up location so I asked him can you please cancel the ride he started giving me bad words and not accepting....

Dec 19, 2019 by Jharna

Ola - Ride canceled by Ola driver ^Closed

The driver of OLA has been late ... Since we called the driver... He said then cancel the ride..... For this the OLA app charged me fees ** ruppes... Since due to unsatisfactory of the situation I suddenly uninstalled and not using the app for ...

Dec 02, 2019 by Logesh

Ola - Driver took extra cash ^Closed

It was around * a.m in the morning when I book a cab from Ola cabs app I was not aware they my ride was booked with the payment mode postpaid ,I think it was booked by cash mode and at the end of the ride drivers requested me to give *** rupee...

Dec 01, 2019 by Maher Gupta

Ola - Ola Harrasing for payment ^Closed

Hi, I had booked auto through Ola using ola money, but later Auto-driver refused for that service and took Cash from me. I had informed the same to the customer service agent who spoke to me and she had a call with the auto driver and confirmed...

Nov 27, 2019 by Jayanthi

Ola - Postpaid activated without my knowledge ^Closed

Ola activated postpaid without my knowledge and also some other membership and charged me. I still haven't paid the amount and I don't want to. I keep getting messages asking me to pay the dues. Why should I pay for something that I didn't use....

Nov 26, 2019 by Mathu

Ola - Refund of my deducted money ^Open

Dear sir I paid ** rs to ola postpaid by Google pay on date ** Oct **** for my ride date * Oct ****.but payment falied and my money deducted for that i complaint many times through ola customer care til today ** Nov **** but my money is not ref...

Nov 22, 2019 by Ravi Kant

Ola - Accident ^Open

Please find attached the FIR copy for rash driving by OLA driver. Please penalty the vechile owner MH*-**-cv-**** for rash and negligent driving. I had to shell out rs **** for negligent and rash driving by the driver...

Nov 19, 2019 by NEERAJ KUMAR

Ola - Paid for ride but not updated by driver ^Open

Driver collected money from unsuspecting elderly customers for ola ride which was already a surge fare and pocketed it. Ola now demanding customer to pay again without taking any action against driver. ...

Nov 18, 2019 by Aparajita Biswas

Ola - Loss of Baggage and Forceful Unauthorised Billing ^Open

I have been an Ola customer for a long time. My registered phone number with Ola is ********** and the registered email is nkchoudhary.ciil@gmail.com. During my last trip to Delhi, on **th August **** (Sunday), I booked an Ola rental for the f...

Nov 10, 2019 by Narayan Choudhary

Ola - Extra money charged ^Closed

I booked ola mini vide CRN ********** for *.* km ola charged *** rupees during day time while the actual fare was RS *** The detail bill is as under base fair **, distance fair **.*,ride time fair **.** waiting fee *.** fare increase ***.* ...

Nov 08, 2019 by Prabhat kumar verma

Ola - Ola KYC ^Closed

Hi i had placed the Request for the kyc from last * Months no one has been Turned up for the verification of the KYC what type of service is this given by ola Hope less Service of the KYC Team ...

Oct 30, 2019 by Siva prakash

Ola - Cheating by Penalty ^Open

After compliated our **km target by doing ** rides compay penalitise to me.i asked to care for which booking i penalitise ,care members says sorry we have no records that our system did....

Oct 26, 2019 by Parbin dalabehera

Ola - Charged incorrectly on cash trip ^Open

I was overcharged on my cash trip. It was very very very bad service from ola. I booked a cab for rs *** and after completing my ride the driver asked me ****. The driver took ** minutes on petrol pump, took extra and long way instead of map an...

Oct 21, 2019 by Harsh Srivastava

Ola - Ola driver reject to open gate ^Closed

The driver use abusive language and said to my mother's that I'm not going anywhere.. ...

Oct 19, 2019 by Rahul

Ola - Executive of company are busy in disturbing the consumers ^Closed

i had used ola money in my previous mobile which wa samsung m** but few days ago it wad broken and i had buy a small phone instead of repairing it..and in that period the ola money executive were calling me daily asking for money to pay for...t...

Oct 17, 2019 by Raghavendra pandey

Ola - Ola extorting its customers ^Closed

On march ****, I booked a ride in ola, which was cancelled by driver. But I am charged with the cancellation amount against ola policies. I followed up with the support teams, where i didnot receive any fruitful responses. In return, i was thre...

Oct 13, 2019 by Vinod chakkilam

Ola - False information of rate given while booking interstate Ola cab booking between Delhi and agra ^Closed

I was checking on Ola site about inter state transportation services and rate card. And I got a call from some One from Ola customer support and his name is Kunal and he quoted us the amount to be rs **** as some promotional coupon activated an...

Oct 13, 2019 by Preety Verma

Ola - Ola customer care ^Open

I have paid the cab driver by cash,but it still again asking me to pay...

Oct 13, 2019 by Subash

Ola - Accident caused by Ola Cab ^Open

This happened at **:**hrs on **/**/** at the sea link. The Ola cab driver rammed into my car as he could not control his vehicle as he was driving rashly. When confronted after parking the car on the side, he begged for forgiveness but the dama...

Oct 12, 2019 by Saud Ahmed

Ola - Made the payment through Ola money Payment failed and money got deducted from account ^Open

Payment failed and money got deducted from the account. They promised to refund the money within * days. It's almost ** days and still didn't get the refund....

Oct 09, 2019 by Abhishek

Ola - Money blocked by ola to transfer to my bank ^Open

i wanted to add *** to ola account but I have added ***** to my ola account by mistake. on **th september. on **th sep **** i have rised a complaint #********* still it is not resolved. ola blocked my money & also daily earnings....

Oct 09, 2019 by Abdul Sameer

Ola - Driver behaved rudely and refused to take the trip ^Open

I booked an Ola this afternoon and upon contacting driver he disconnected the calls for some time and then he called back asking if it is a cash trip or online payment. On telling him its an online payment he asked me to cancel the trip and i r...

Oct 08, 2019 by Osama Yasir

Ola - No support from Ola and Taking money without service ^Closed

I have paid due money for ola postpaid. Money was deducted from account and it was paid to ola UPI address. But Ola shows still payment due. When we raise complaint, no body responds and Its very difficult to find ola customer number. Ola char...

Sep 24, 2019 by Surendra

Ola - Driver was very rude ^Closed

The driver was shouting....he was impolite..and also the way he speaking.he was dropping me before my stop...and then he was shouting....so boss plzz suspend this person or I'll file case against ola. ...

Sep 24, 2019 by Hitesh kumar

Ola - Fare charged extra ^Closed

I have been charged extra in the oustation ride . The amount on display was more than the amount at the time of booking . Amount shown was *** and charged was ****...

Sep 23, 2019 by Rahul Shukla

Ola - Two cabs for one booking and incorrect cancellation charges ^Closed

Incorrectly charged for booking the Ola cabs. Two cabs came in one booking and one has cancelled. I received a message saying that I will be charged with R's **. Please help. This is very frequently happened. ...

Sep 21, 2019 by Naresh

Ola - Account blocked ^Closed

I have been blocked for no reason. No payment due. If in case I had to cancel a ride,I have paid cancellation charges....

Sep 19, 2019 by Prateek Jadon

Ola - Excess fare with high rate charged ^Open

On ** sep **** I booked ola with CRN ********** approximate distance travelled *.* km .while booking amount was not shown instead it was asking ola wallet payment. I did not opt for this and called driver and asked that payment will be made in ...

Sep 18, 2019 by Ashok Kumar Tripathi

Ola - Driver refuse ride after cofirm booking ^Closed

Ola bike rider refuse my booking after confirmation of booking... i missed my train...

Sep 15, 2019 by Sunil singh

Ola - OLA MONEY ^Open

I could not add OLA money and thereby I am forced to pay only in cash for all OLA rides. I have taken these issues many No of times, but still this issue is not resolved...

Sep 12, 2019 by Malavan

Ola - Rs 50 wrongly charged as cancellation fee ^Closed

I travelled and ola charged Rs ** as cancellation charges which was cancel led by the driver. Am I liable to pay?...

Sep 10, 2019 by SWATANTRA KUMAR ,

Ola - Cancellation fees charged for me when drives denied Ola money and cancelled the ride ^Open

Everytime when driver cancels my ride for not accepting Ola money ,the cancellation charges are levied on me and I condemn this v much ....

Sep 10, 2019 by S J Ramya

Ola - Payment not allocated ^Open

Made a payment via GPay and they have not acknowledged the payment and yet they are topping up the interest amount and sending out threatening calls....

Sep 09, 2019 by Twameka De

Ola - Money deducted from account even after paying in cash ^Open

I had booked a Prime play sedan for my Aunt on *th September around **.** am and the fare showed while booking was Rs.*** And I had Ola money wallet balance Rs.*** But my aunt ended up paying Rs.*** cash and hence the balance amount should have...

Sep 08, 2019 by Prateek Dua

Ola - Refund is not processed since more than 3 weeks ^Open

I booked return ola outstation on June **. At the time of booking total fare was **** and we did not take the car on any other route. However, the total bill was around ******. After raising this concern ola found that we were charged **** extr...

Sep 07, 2019 by Rajat Luthra

Ola - Unnecessary payment messages ^Open

On ** May I took a ride from my place (Sangam apartment sec ** Rohini) to Jhandewalan. My ride fare was Rs. ***. I chose a payment option as a credit card. But when I asked the driver for a payment through card he denied so I had to pay him in ...

Sep 03, 2019 by Riddhi

Ola - Charged very high for ola ride ^Open

So i took a ride from my home to airport. Ola booked on a fair of rs *. I was happy and i paid it via google pay in cab itself. When i reached the destination i was asked to pay rs *** in cash (i had limited cash) and i paid it. Usually the fai...

Aug 07, 2019 by Rashmi

Ola - Ola driver ^Closed

The ola driver was indecent and used bad words as motherfucker and prostitute.. He also said bring ur mother to sleep with me. ...

Aug 06, 2019 by Meenakshi jadhav

Ola - Extra amount not refunded ^Open

I traveled using ola cabs on **th june and my bill was **** but i was charged **** when i called ola they said amount will be refunded in ** days but i didn't got my amount i called them after ** days, they said *-** days more but i didn't got ...

Jul 28, 2019 by vicky kumar

Ola - Ola constantly calling/messaging and harassing me ^Closed

I am being unnecessarily flooded with automated Ola calls and messages for some dues that are not mine. Maybe of previous owner of sim Card. How can I stop receiving these irritating calls. Wonder how these calls are allowed as I am registered ...

Jul 22, 2019 by Rahul

Ola - Fraud penalty case ^Open

Dear sir / madam I'm the driver in ola cabs.. And my car number TN** k****. On july ** *.**pm took ride customer missed their phone somewhere.But customer complainted on me for fraud case.. Ola deducts **** for this case.. Kindly refund that m...

Jul 16, 2019 by Rushendar

Are you Ola?

Resolve Complaint

Are you Lawyer?

Help Consumers

Recent Telecom Complaints

How to file a complaint against Ola?

Go to "File a Complaint" page
Choose Ola and write your complaint in detail
Enter your personal information to create an account
Get refund / replacement / damages from Ola