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Ola
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How to resolve Ola complaints online
If you want to complain about a problem that relates to Ola, you have reached the right place.
File a Complaint now and let our experts help you in taking legal action and getting resolution :
1. File a Complaint
2. Notify Brand
3. Start Social Campaign
4. Send Legal Notice
5. Prepare Consumer Forum Case
6. Hire Lawyer to file Consumer Forum Case (New)
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Ola?
If you are not satisfied with Ola, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Ola and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Ola
But before filing a complaint, you should
a. Contact the customer support of Ola first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
Connect with Ola
Find the contact details of Ola to connect to the right authority. We notify the appropriate authority in the company as soon as you file a complaint at Voxya.
How will Voxya help you?
We have helped thousands of consumers find a resolution. Use Voxya to raise your voice and get resolution by utilizing our social, legal & business network.
Social Network
Let your voice be heard. Start social campaign against Ola to get their attention on your complaint
Business Network
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Legal Network
Take legal action by sending legal notice and filing a case in the consumer forum. Our large network of experienced & verified lawyers are available to help.
Ola - Ola cab driver took double fare Open
I booked an ola cab from Hakimpet Bus Depot point to A.S Rao Nagar Hydetabad. The booking amount was Rs ***/-. We were three person. On reaching A S Rao Nagar, two of my companion left the cab. I continued my journey till Paradise Circle, Hyde...
Nov 28, 2022 by Sandeep Bhattacharjee
Ola - Money paid in cash to driver of Ola Open
I booked a cab and after my journey was complete I paid the driver in cash but in app it is still showing that the money is pending. ...
Nov 25, 2022 by Swati
Ola - 2 time charged for ride and i have faced same problem 2 times Open
* time charged for ride and i have faced same problem many times ola automatically given prepaid balance and drives demand wash cash payment and many time I have faced same problem and many time mine amount paid * times for * ride driver very b...
Nov 17, 2022 by Gurcharan kaur
I and my family members using OLA from so many years and have spent many lakhs of rupees on Ola rides. I booked a ride (fare payable in cash) on **th Oct **** (CRN-**********) and after the ride I paid the fare in cash to the driver. Ola als...
Nov 16, 2022 by Deepak Bichhoria
Dear Team, Today I ride between rakab ganj to army hospitel when I rechahed or pay the amount it's was showing ***rs but my ride price is ***rs and I check in ola app it's show you canceled ride charge ***rs but I never cancel a ride by ola ap...
Nov 16, 2022 by Tarvant singh
Ola - Charged more than what was reflected Open
I booked a cab from my location(Noida) to Kashmiri gate. The charges shown was *** which was paid via Google pay in the mid of the journey. Later on when I reached the location the driver asked to pay *** more, on asking the reason he said I d...
Nov 14, 2022 by Omini Bisht
Ola - Not generating invoice for my taxi rides Open
I use ola app to book any cabs or autos to travel from office to home. So, for my last * rides, I'm not able to get invoice and this invoice is important such that I can get reimbursements for my bills. When I reach Ola support, they provide me...
Nov 06, 2022 by NAVEEN N
Ola - Extra amount charged and Vehicle accident Open
my self Pankaj Sangwan on dated **th October Sunday I booked a round trip ride through the OLA for Mehsana Gujarat ride Number is CRN**********. During the returned time OLA Driver followed the wrong route to earn the extra money because for...
Oct 30, 2022 by Pankaj sangwan
Ola - Fare charged higher than the quoted one Closed
I took a trip on **th Oct ** from Whitefield Bengaluru to Airport and prebooked the ride. The fare they quoted was *** including toll tax. When I received the final fare after ride completed it was **** that is much more higher that the quote...
Oct 19, 2022 by Divya Singh
Ola - Driver Closed
The driver has taken **** Rs from me claiming for petrol as his card was not working ...
Oct 18, 2022 by Fazila Sultana
Ola - Refund not provided Closed
Driver informed us to STOP at CNG station and then he said that he will not go further as the vehicle has broke-down. i called up the customer care where the executive informed to end the ride and assured a full refund. BUT...I HAVE RECEIVED NO...
Oct 15, 2022 by Harman
Ola - I was charged way higher than the estimated fare Closed
I was charged ₹*** for my ride instead of ₹*** which was estimated and when I tried to reach out to ola all complains were loading but this was not at all loading they are really trying to scam me...
Oct 13, 2022 by Vansh J Kanakia
Ola - Price is too high even after the ride is within Open
On sep **th I have booked Ola auto to Patangerre metro station from my home which is below *km and they charged me **rs. This is not at all good If ride is below *.*km they need to charge minimum which means **rs with Ola is charging double pri...
Oct 10, 2022 by Achyutha vishnu teja
Ola - Harassment for payment against wrong billing Open
I had opted for an Ola Cab to the aiport from my home location. The driver took a different route other than usual and Ola billed me twice the estimated amount for the ride. I raised a compliant on their portal but theres no resolution. They ar...
Oct 06, 2022 by Wayne Fernandes
Ola - Declining refund for double charging for ride Open
Due to Ola's system issue, I had to pay twice for a single ride that i had taken. When I raised a complaint for the refund of the double payment, Ola support replies by stating that since ride was taken more than a month back, they will not be ...
Sep 25, 2022 by Dhaval Shah
I took an ola ride to Bangalore airport from Ranka Colony (About ** KMS away from airport) along with my parents early in the morning at around * AM. The cab tire got punctured and we had to stop mid way. It was raining as well. I have contacte...
Sep 10, 2022 by Sandeep Sahu
Ola - Ola payment supression Open
Dear Voxya, Pfa mail I have raised complaint against the auto driver. *For which I received rply from ola that I need not to pay for same ride instead I have received one coupon for rs *** . Coupon code: "*PX***ZP*X " Valid until ****-**-*...
Aug 24, 2022 by Priyanka khopade
Ola - Charged twice for a ride Open
I have booked a cab from Chennai to kanchipuram and online payment but on my way driver asked me for the amount because he doesn't have amount for diesel and he told me to get refund from Ola using customer care service and I didn't get any res...
Aug 22, 2022 by Prakash Baskaran
Ola - Ola Complaint Open
I hurt my leg while playing and it was found that my bones were broken and when i tried to book an OLA it said that my account is blocked as i havent made a past payment which i had already made a payment for. because of this incident i had to ...
Aug 22, 2022 by Kamal Sachdev
Ola - Charged too much higher fare at ola than estimated Closed
I took a ride from kohat enclave pitampura delhi to pandav nagar east delhi...the app was showing fare of Rs ***..but the cab driver charged me Rs **** for the ride...
Aug 10, 2022 by Maneesha
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Questions about Ola
Ask questions about Ola and get answers from other Voxya users. Help others in resolving their complaints by answering the existing questions.
How to contact Ola?
080-67350900
What is Ola office address?
82/2 Plot No-3, New Cawnpore Flour mill Compound, near Chacha Nehru Hospital, Bansmandi, Cooperganj, Kanpur, Uttar Pradesh 208001
What is Ola customer care email?
support@olacabs.com
Where to find Ola discount coupons?
Who is the Owner / CEO of Ola?
Bhavish Aggarwal
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