Md Hanzalla Ansari filed complaint against OLA on Jul 13, 2025
I placed a food order through Ola Foods on [**-**-****], and the total amount paid was ₹***.**. The order status shows “delivered” in the app, but I never received the food.
There was no call or message from the delivery partner, and I was unable to reach any customer support. I tried raising the issue through the app, but no resolution or refund has been provided.
This caused financial loss and frustration. I am requesting a full refund of ₹***.** and a formal response regarding the delivery failure.
Order Date: **-**-****
Order ID : ONDC_********L*JV
Location: Bengaluru, Karnataka

My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario

Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
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