- Damaged product received from pepperfry Closed
Bought a dining table from pepperfry and it was damaged but after talking to their returns department they agreed to give **% more off to keep this product and they did mentioned that no further return on this product will be applicable but they promised the carpenter services will be available within the warranty period . But its been only few days the chair is broken and they are saying they have never promised anything like that and they cant help it . The guy clearly lying i asked him to check the recording of *rd november but he is clearly not ready to check he is saying i didnt promise anything like that .They are biggest cheaters .
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Are you Lawyer?
An apology letter from company official
Get refund or credit for your purchase
Get service/product replaced or fixed for free
Get damages for financial loss and mental agony
"Within three days of registering my complaint, Airlines responded and arranged for the refund. I am grateful to Voxya for getting my problem solved."
I ordered for Bedsheet for Rs. **** hoping to receive * bedsheets by comparing prices of all other suppliers. They were legible by mentioning in the title itself. But I have realised that Urban Ladder has put their title very cunningly sighting...
May 11, 2019 by I Kowda
I purchased the product only after seeing the *-day return policy. After assembling the bed we noticed that the floorboard is not attached to the frame of the bed and comes loose very easily. After initiating a return stating incorrect product ...
May 04, 2019 by Arunadhri
Pepperfry - Refund not made Closed
Order ID: *********. Defective product supplied by Pepperfry. Returned on **/**/** and refund was to be made within * to ** days. Neither refund made nor Mr Ayan Panigrahi (Studio Pepperfry, Saltlake Sector * Kolkata) nor customer care giving a...
May 03, 2019 by SHAILESH KABRA
I raised an order ********* on Mar *, ****, *:** PM. I waited till **th March for the delivery. When the delivery guy came at my door, they opened the package and I found it as the wrong product. I rejected the product at the same time. Deliver...
Mar 24, 2019 by Rahul Verma
I am appalled by the customer service that I’ve received regarding the cancellation of order at Pepperfry.com. Not sure who is managing the service desk, but their customer care executives are extremely unempathetic. I had placed two dupli...
Mar 05, 2019 by Arpita Rao