Flipkart
- Damaged mobile received claim for refund but rejected Open
Subhabrata Samanta filed this complaint against Flipkart on Jul 28, 2019
I have purchased a mobile Vivi Z* pro through flipkart which was delivered on **st July **** , order id - OD****************** , after unpack the same it was seen that the sim card slot is broken, Then report to flipkart for refund , but they refused to refund but agreed for replacement. Replacement product has been received on **th July **** , id -******************** , but surprise to note that the replacement product is also got damaged , Charger is broken & scratches in back panel , then i report to flipkart for refund & raize a refund request online . Surprisingly the rejected my refund request . Then i continuously trying to contact them , but they intentionally harassed me and giving repeated date for resolution . Point to be noted as per their policy last date of refund /return is *th August **** . So kindly intervene for this type of fraud & looking forward for your extended support.
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Resolution Demanded:
Refund / Credit for purchase
Flipkart
Resolved
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