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Swiggy instamart - Damaged item

Rishabh filed complaint against Swiggy instamart on Jul 10, 2023



This is Rishabh here. Today I have received my few items and one of the item was in a damaged condition. I paid money for the item then why I should have to keep the damaged item. Please asked your to take it back and refund my money.
Order number- ***************

One more thing your chat customer support executives was transferring my chat without any confirmation. It been three hours going to be completed but still there is no resolution. You customer care executive taking * minutes * minutes time for responding.

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Replace / Fix problem

Damages for loss and agony

Swiggy instamart

57

Total Complaints

32

Total Resolved

56.14%

Consumer Satisfaction

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