- Customer care not responding and refund issue Open
I had booked JetAirways and Airfrance flight for a round trip from Blr to Ams and back via Goibibo. My JetAiways flight got cancelled. And it was mentioned in the mail that a partial refund will be initiated for the JetAirways flight. Following the cancellation, Goibibo closed all its customer care numbers. So I booked Emirates flight from Blr to Ams again through Goibibo. Now, after a week of this mishap, Airfrance rescheduled flight in place of Jetairways and refused to give refund else Cancel the entire itinerary. Since I booked my tickets through Goibibo, this is its responsibility to handle individual flights issues, not ours. Either we lose our entire itinerary booking worth ***** or Emirates tickets worth *****. Goibibo refuses to resolve this issue. Customer care is not responding. And no number of complaint tickets raised are being processed. Goibibo is closing all complaint tickets without resolving the issue. It is not our responsibility to talk to individual flight vendors since we had booked our tickets through Goibibo. I need an entire Emirates refund or partial JetAirways refund, without hampering my travel itinerary. Horrible customer care support from Goibibo's side.
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"I got my refund back in my bank Account. Thank you Voxya team for all your support and follow ups."
Refund Not Received Yet Booking ID GOFLDNTAND*FMYH***** This is to inform you that I have Not Received a Refund of Rs. *****/- Till Now. The \Amount is Still Not Transferred to my Account. Every Day Customer Care Executives are Giving Diffe...
Nov 16, 2023 by ANUPAM SRIVASTAVA
This is regarding a flight booking through Goibibo for Air India flight. Due to flight time changes by Air India, we had to cancel the tickets and initiate the refund as required. After multiple time followup with Goibibo support, they do not ...
Jan 16, 2021 by Subhadip Pal
I have booked a few tickets from goibibo and below are the PNRs number. These tickets have travel dates between **th march to **st April. But due to lockdown flights were cancelled. I reachout to airlines indigo and spicejet. indigo said the...
Dec 04, 2020 by Shipra Verma
I have booked GoAir G*-*** flight from Pune to Nagpur on Goibibo App on date ** sep ****. I received call and email from airlines on ** sep **** that my flight is non-operational and got cancelled by Airlines.I tried to contact customer support...
Oct 29, 2020 by Swapnil
I had cancelled my flight booking with goibibo from Vancouver to Guangzhou and from Guangzhou to Delhi on *th March and my airline transferred the full amount of Rs.***** to goibibo within a week.So I waited for a month but goibibo didn't proce...
Aug 08, 2020 by Sikander pal singh puri