Crossbeats
- Crossbeats Smart watch IC defect Open
Jignesh Jain filed this complaint against Crossbeats on Apr 16, 2022
I purchase Cross beats smart *atch as gift for my sister . Within * months the watch start operation issue and get auto start and switch off . She have hardly used the watch and went send watch for warranty the company deny warrant with reason it is IC defect and not covered in warranty.. My question is IC an internal part of watch is not a manufacturing defect when there is no external demage. When I asked them reason for IC defect they told me it is issue is improper use of watch.....it is a joke what improper use watch is to wear and if wearing watch is improper use then it is clearly manufacturing defect..
Are you brand?
Are you Lawyer?
Resolution Demanded:
Refund / Credit for purchase
Crossbeats
Resolved
Frustrated? File a Complaint
Flipkart
"My new mobile had problem and company refused to repair it but my problem was resolved through Voxya. Thank You Voxya."
Prabhakar Chaturvedi
Related Complaints
Crossbeats - Crossbeats given old product during warrenty period Closed
The original watch quality was very poor and company picked up the watch. But somehow delhivery courier service changed the original product. The company said that not possible to give watch. Company arranged the picked up courier then what is ...
Feb 16, 2024 by Goutam
Crossbeats - Defective Watch no after sales service Closed
I have purchased smart watch from Crossbeats. The major feature of this watch is that it is swimproof(Waterproof) till ** meters. After * months I used the while swimming & it got switched off. I sent email to crossbeats support team & they ask...
Dec 06, 2023 by Ravindra Shinde
Crossbeats - Dissatisfaction with Service and Product Need Resolution Closed
Hi Team, I kindly request your assistance in resolving these issues promptly. As you said the product is still under warranty, so why am I suffering to get a solution asap. I am seeking a refund only. Also visited a local service centre and...
Aug 17, 2023 by Mayuri Kadam
Crossbeats - Functional defect in watch Color leaked in dial Battery drained on day Closed
Order # ******. Bought Armor dive watch directly from company site. Product delivered is such a horrible one. Company claims ** days battery. Specially made for swimming etc. However, battery drained to **% after full charge in just half day. D...
Jun 13, 2023 by Devendra Kumar
I have purchased CROSSBEATS SMART watch for **** Rs, from one of the website ,about * months back. This watch needs resetting evertime we recharge and it's painful. Now the APP XPLORE stopped working and it is automat*cally getting closed ...
Jun 05, 2023 by MOHAN KUMAR B N
