Yes Bank Limited - credit card calling to pay twice
uday kiran reddy filed complaint against Yes Bank Limited on Oct 9, 2019
Hello Sir,
I am fed up with yesbank representatives who don't know basic Math also.
On the month of september, my bill is of *****.**
Transactions.
Debits:
***
*****
*****.**
****.**
*.**
Credits:
****.**
In the *****.** = *****.** + *****.**
The *****.** is converted to EMI.
So, I need to pay *****.**
On **th, the money got refunded from Amazon, of *****.** but my EMI is active.
As I will be paying *****.** as EMI for the refunded transaction, I will be left with paying * times the same amount (Amazon Refund + monthly EMI).
So, I excluded the *****.** and paid the remaining amount of ****.**
But your representative called me and telling to pay the *****.** also.
Why would I pay that?
It is already credited from Amazon
My extra *****.** is with you guys already.
Why should I pay again?
She is telling that, I will get extra charges if I not pay by bill date.
Below is list of my unbilled transactions.
Why again there is one more debit with same amount *****.**
Transaction Date Description Amount DEBIT/CREDIT(D/C)
****-**-** PAYMENT RECEIVED - ONLINE FUNDS TRANSFER ****.** C
****-**-** AMAZON SELLER BANGALORE KAR ***.** D
****-**-** REL RETAIL LTD-DIGITAL HYDERABAD IND ****.** D
****-**-** RIL.COM-DIRECT MUMBAI IND ***.** D
****-**-** SRI RRG WINES. HYDERABAD TEL ****.** D
****-**-** www.AMAZON.IN MUMBAI IND ****.** C
****-**-** www.AMAZON.IN MUMBAI IND ***.** C
****-**-** EMI CONV www.AMAZON.IN MU(***) *****.** C
****-**-** EPP CONVERSION DEBIT *****.** D
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