My Captain
- Course cancellation request not completed denial for a refund Open
Aishwariya Parab filed this complaint against My Captain on Jul 16, 2024
I opted for the UI/UX course through MyCaptain in May’** with EMI option to pay off the course. However, due to change in my circumstances I requested for a cancellation in June which they rejected and denied refund stating that the course fees can’t be refunded. I called the customer care and the agent asked to send email as the team is not available on call. I did not get any reply from the team on email. I sent a cancellation request again in July and yet no reply.
There is no support from the team in understanding my situation. I have not been able to attend the course at all in the past * months and yet I have to pay for it. This is utterly disappointing and stressful for me as I am in a tough situation.
Can the MyCaptain team take this into consideration and reach out to me to approve my humble request? I’m in a difficult situation and I would really appreciate your support.
Best Regards.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Refund / Credit for purchase
Damages for loss and agony
My Captain
Resolved
Frustrated? File a Complaint
KFC
"The sales manager of the KFC agreed to add an additional product worth Rs.450 on my next KFC order from their outlet and he did that without any issues. Thanks to Voxya for helping in getting this sorted!"
Kimi Shrivastava
Related Complaints
My Captain - Refund not received Open
I purchased the my captain course, it was messaged in my clg grp, I thought it was from college, so I purchased it, later the teacher said it was not from clg , So I tried to contact them about refund, and email also , but no signs of contact b...
Nov 27, 2024 by somvanshi nidhi prashant
My Captain - Sanctioned EMI in name checking EMI Eligibility Open
I recently enquired this course from My captain one of their employe mariya go in touch with me were as they asked for my document which I felt unnecessary but I still shared as they sounded authentic post that they shared some OTP which i was ...
Jul 22, 2023 by Nidhi Bavage
