Loading...
Sachin V Ramesh filed complaint against Makemytrip india Pvt Ltd on May 11, 2023
Dear Sir/Madam,
I am writing this complaint letter to express my disappointment and dissatisfaction with the service I received during my recent bus journey from Chennai to Eranakulam booked through MakeMyTrip app and operated by Tippu Sulthan Travels
I had booked the bus journey for *th May ****, with the boarding point at Shriram Gate Peringalathur at *:** PM, and seat number **. I reached the boarding point on time and waited there from *:** PM. However, I did not receive any call or message from the driver or any update regarding the live location of the bus from MakeMyTrip app. Due to this, I missed the bus as it left without boarding me.
I was traveling to Eranakulam for a personal emergency, and it was crucial for me to reach there by morning **:**. However, due to the irresponsible behavior of the travel agency and MakeMyTrip app, I was unable to reach on time, causing a lot of inconvenience and distress.
When I contacted the travel agency, they claimed to have contacted me, but I did not receive any call from their side. I am willing to submit my mobile as evidence to prove this claim. After repeatedly asking for assistance, they arranged a bus for me till Coimbatore, but no transportation facility was arranged for the rest of the journey.
I would like to file a complaint against MakeMyTrip and Tippu Sulthan Travels for the unprofessional and unsatisfactory service provided. The fair for the journey was charged at Rs. ****, but the bus arranged till Coimbatore only cost below Rs. ***, which raises questions about the value for time and money spent.
I request you to take strict action against the concerned parties and compensate me for the inconvenience caused. I hope to hear back from you soon with a resolution to this issue.
I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan
My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario
File a Complaint today and let our
experts help you in taking
legal action and getting resolution.
Related Complaints
I have made a booking for SXR-KOC from makemytrip with booking id NF*AAHMT*********** with connecting flights of air india express (SXR-DEL-KOC). My first flight got delayed by airline, so I chose to reschedule the ...
Refund pending. Request ID : ***************** They have to use NEFT mode. Have spoken and written to them multiple times, but not taking action.
I booked * room of Ranwara pawana lake, lonawala on make my trip for * days. I paid all the amount in advance. When I visited to the place they didn't accepted the booking even they charged extra money from me. And ...
I booked two tickets in Rajdhani train from NDLS to Bareilly. For choosing NOSB(no seat/berth for child) it was written that ticket will be at half the price. But when booked I was charged regular fee and seat was a...
This is regarding the holiday planning done on MMT Platform to NorthEast including Lachung and Gangtok in sikkim on **th October ****, by one of their representative. The itenerary as per this plan was: * nights G...