Swiggy
- Complaint Regarding Undelivered Order and Refund Issue by Swiggy Open
Rishabh shukla filed this complaint against Swiggy on May 03, 2024
Resolution Demanded:
Refund
Damages
Dear Sir/Madam,
Through this email, I would like to lodge a complaint regarding Swiggy's failure to deliver my order and falsely marking it as delivered, while also refusing to refund my money.
On **-**-****, I placed an order with Swiggy, bearing the order ID ***************. However, to my dismay, despite waiting for the stipulated delivery time, the order was marked as delivered when, in reality, it was not.
I promptly verified the delivery address and contact details provided, ensuring their accuracy. I even checked with my neighbors to rule out any misdelivery. Unfortunately, there was no trace of my order.
Subsequently, I contacted Swiggy's customer support team for assistance. Regrettably, no satisfactory resolution has been provided to date, and my refund request remains unaddressed.
I kindly request your intervention to investigate this matter and facilitate a prompt resolution. I trust that you will take appropriate action to ensure my refund is processed without further delay.
Thank you for your attention to this issue.
Are you brand?
Are you Lawyer?
Swiggy
Yamaha Motor
"I am delighted with the Voxya team, in 2 days they resolved everything for me. Thank you for all the support and quick action. "
Chandan K S
Related Complaints
Swiggy - Regarding cancellation charges Closed
I have ordered biryani in swiggy account with order id ***************. Due to my phone is not working at that time I have given another number to delivery partner to reach out to me. But he didn't called to that number and cancelled the order ...
Oct 31, 2024 by Pavani tumu
Swiggy - Swiggy using my email id for someone else order Closed
Hello, I've been receiving invoice emails multiple times from Swiggy for someone else's orders with my account. I had complained to customer service multiple times , still no actions are taken. Iam still not aware how can both accounts h...
Oct 28, 2024 by Akshay Ravindran
Swiggy - Cancellation charges Closed
I am writing to dispute the unfair cancellation fee charged to my account and request a full refund for my order, which was cancelled by the rider without my consent. I placed an order on Swiggy (Order ID: ***************) and paid the tota...
Oct 27, 2024 by Saket Srivastav
Swiggy - ORDER NOT DELIVERED Closed
I placed a prepaid order with Swiggy, which was unjustly canceled by the delivery partner despite my clear instructions. After confirming my address, the delivery partner stalled near my location for ** minutes without further contact, then can...
Oct 27, 2024 by DEV SHARMA
Swiggy - Incomplete order delivered Closed
My order which also had * burgers was not delivered. When raised a complaint with Swiggy, they closed it by saying, you can rate the restaurant. How can they this to customers. Order id : ***************. I do have a video recording ...
Oct 26, 2024 by Namadev Nalawade