HONDA 2 WHEELARS INDIA
- Complaint regarding one of the Honda service Centres Closed
I am here to complain about the Honda service centre in Durgapur, West Bengal. After the harassment I went through, I wonder if it is an authorized service centre of Honda Company.
My vehicle Honda Activa *G required servicing. I had contacted the nearby service centre of Honda in Muchipara, Durgapur ( Named Swaptak Honda) on ** January ****. We sent our vehicle the same day under the name of Arun Saraya, and after they checked everything, the estimated charge given to us was Rs. ****. If it had been more, we would have given a second thought to servicing then.
The same day in the evening, when the work was completed fully, the charge said to us was approximately Rs. ****. As it was already *:** P. M., the service centre was closing and we decided to take the vehicle the next day.
On the next day, when they delivered our vehicle, the bill came off approximately Rs. ****. Moreover, the indicator which was asked for repair was not fixed and above all this, the lockset of the vehicle which was properly working earlier was then not working.
My complaint is because of certain reasons:
*. The price estimate when given earlier was Rs.****, it kept on increasing day by day. Moreover, the bill received finally was approximately Rs. **** more than the estimate.
*. Even after so much time, they came with some parts not repaired and had to take the vehicle back again.
*. The lockset which was properly working earlier, was not working after it came from service. And the people there do not accept that.
*. The behaviour towards us, the customer was very rude. We did not expect such kind of behaviour from the man at the service centre. This was not expected from a service centre of world-renowned esteemed company Honda.
*.Even the Bill provided was way too high than the estimated price said and seemed to be casual and improper.
Are you brand?
Are you Lawyer?
Apology letter from company
Refund / Credit for purchase
Damages for loss and agony
"The amount has been refunded by OYO. Thanks for your service. I rate it excellent."
Hi Sir, I purchased Honda Unicorn CB *** during the year **** April, I have been servicing on the show room. I might have missed one or two services during these * years and my vehicle has run around ***** Kms, Around **** and ***** odd kms...
Jan 18, 2021 by SRIRAM ASOORI
i have given my activa *** cc for service due to some problems that is with my accelerator wire and some other technical problems.... But there seems that my problem still exist and there is not at all work done on my scooty... I have done my...
Oct 03, 2020 by Navin kr gupta
On **/**/****, I have bought a Honda UNICORN at Sri R.K. Honda showroom (dealer code AP******),Rajahmundry, East godavari .A.P. After first servicing, immediately, I noticed that there was a failure of the battery as well as leakage of oil. W...
Aug 18, 2020 by D.s v. Abhishek
Complaining about “Grand Motors, Raipur, Chhattisgarh” a Honda two-wheeler franchise. They are taking bogus charges like hygiene and sanitisation charges and forcing customers to make AMC maintenance ...
Jul 11, 2020 by Sourabh Soni
I saw advertised of Honda activa n call on that number n discussed about price that time he said that if u pay some amount then he will make parcel n I transferred some amount after he send me receipt of parcel n all document of byke next day ...
Dec 07, 2020 by Prashant Lidkar