Amul pure
- Complaint for quality of ghee Open
Pankaj kumar filed this complaint against Amul pure on Apr 23, 2024
Subject: Complaint Regarding Quality of Desi Ghee
Dear Manufacturer
I am writing to express my dissatisfaction with the quality of the desi ghee recently purchased from your brand. Upon opening the container and attempting to use the ghee, I encountered significant issues that indicate a lack of quality control.
Firstly, the desi ghee did not melt as expected when exposed to heat, which is a fundamental characteristic of ghee. Instead, it formed a crust at the base of the vessel, making it difficult to use and indicating potential impurities or improper processing.
As a loyal customer, I expect products from your brand to meet certain quality standards, and unfortunately, this experience has fallen short of my expectations. I urge you to investigate this matter promptly and take necessary measures to address the quality issues with your desi ghee product.
I kindly request a refund or replacement for the defective product and hope to see improvements in the quality control processes to prevent similar issues in the future.
Thank you for your attention to this matter.
Sincerely
Pankaj
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Resolution Demanded:
Replace / Fix problem
Amul pure
Resolved
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Rapido
"I would like to thank Voxya for helping me in the resolution process. Rapido agreed to reimburse the expenditure amount and paid as well."
Rajani Kanth C