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APSRTC - Complaint against Bus Conductor Behavior

Kalpana filed complaint against APSRTC on Apr 12, 2023

I wish to draw and focus your mind on the unworthy and unwarranted behavior of bus conductor or employees working under our kind control. Very often they treat the passenger with complete disgust, disregard, Disguise, and hated. They behave with them insolently and use unparliamentarily languages. Towards the ladies, they are never courteous.
I asked the bus conductor at the stop where I have get down to give my change she said get into the bus and I will give the change after that the bus was started I asked the conductor to stop the bus she told me to get down I next stop but I told to the conductor this my route where I have to go she told me get down here and go back to your stop and stopped the bus by middle of the way I was walked *.* km where there was no bus stops and autos what was rude behavior
Before the passenger has boarded the bus, the conductor blows his whistle and thereby putting the passenger in trouble. The driver too does not think it essential to stop the bus at the appropriate destination and this causes a lot of disturbance to the commuters.
It is my humble suggestion that these kinds of conductors or employees need moral and traffic training. They may be taught the very first lesson of civility.
BUS NO: AP**Z****
DEPO: GUDIVADA
ROUTE: GUDIVADA TO VIJAYAWADA
TIME: **/**/****:**:**

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Complaint Status

Resolution Demanded:

Apology letter from company

APSRTC

43

Total Complaints

24

Total Resolved

55.81%

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