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APSRTC
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against APSRTC?
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APSRTC - Driver not allowed passenger in the bus she is old woman she has rervation tickets is there Open
RESPECTED SIR, am writing to complaint about the recent string of poor bus service. Today we booked a bus ticket for my mother Hyderabad Kphb to Kurnool at morning *.** that we showed reservation ticket number She went and travelled kphb t...
Sep 06, 2023 by GANACHARI kalyani
APSRTC - Parcel not delivered Closed
I am Kothapalli Venkata Ramana booking a parcel from kakinada to rajamahendavaram on **.**.** awb no. ********, till **.**.** the parcel was not delivered. Pl rectify above problem and justice. The apsrtc are not respond their phone numberd, em...
Sep 02, 2023 by Kothapalli Venkata Ramana
APSRTC - Taking 50 extra on ticket rate Closed
Actually I purchased a ticket for Bangalore,on ticket the price is *** ,but the driver is taking ***,this journey is from tirupati to Bangalore.when ask for cha GE of ** rupees he is saying that the cost of the ticket is *** only...
Aug 27, 2023 by BHANUPRAKASH
APSRTC - Rude behaviour of bus conductor Closed
We paid ***/- for bus tickets and harsh and rude and worst behaviour of the conductor and driver very over speed pls take action ...
Jun 28, 2023 by Sahitya
APSRTC - Amount not refunded Closed
Hello sir I have booked tickets from Tirupati to Ananthapur super luxury service no **** on May **th date from my account amount have been deducted but seats are not confirmed pls kindly refund my amount ...
Jun 05, 2023 by Syamala
APSRTC - Complaint against Bus Conductor Behavior Open
I wish to draw and focus your mind on the unworthy and unwarranted behavior of bus conductor or employees working under our kind control. Very often they treat the passenger with complete disgust, disregard, Disguise, and hated. They behave wit...
Apr 12, 2023 by Kalpana
APSRTC - Bus pass Open
Sir I TVR.MURTY srikakulam dist my daughter student pass issued **oct**** **dec**** I'd valid **may **** but pass lapece Two months january February **** for college holiday so not renewal in time now we required student pass March to may ****...
Mar 17, 2023 by Thamminenivenkataramanamurty
APSRTC - Payment done but didn t received ticket from machine Closed
I was travelling from kakinada to vizag in metro luxury A/C I paid for my * tickets ***rs through phonepe by scanning QR code. My payment was done successfully but didn't get tickets from the machine. So please refund my money. Transaction Id ...
Mar 05, 2023 by Ponnada Suresh
APSRTC - Change not giving Closed
Every time I’m facing same situation with APSRTC,Conductors not able to gave remaining amount to passengers …Today for me **rupess like that they are collecting from everyone means …How much they are Earning… If we can’t have singl...
Feb 18, 2023 by Praveen
APSRTC - Not get estimated refund Closed
I have cancelled the ticket on February * ****. It is said to be I will get **% refund but I will get only **% refund instead of **% ...
Feb 08, 2023 by Gedala Rahul
Iam a student pass holder ..today (*-*-****) i came to gudur bustand..and I try to stop venkatagiri bus by rising my hand infron of the bus in bustand only..that driver have seen me but he didn't even try to stop the bus ..including me there ar...
Feb 06, 2023 by Bondila chandra sekhar
I booked * tickets(*adults,*child) udayagiri to chennai on jan *th.but not booked,my amount is debited,amount is ₹****.they not send refund....
Jan 31, 2023 by Prasad podili
I have booked * tickets(*adults,*child)chennai to udayagiri on january *th.but not booked tickets,my amount is debited.amount is ₹****.they not send refund.pls help me.I want my refund...
Jan 30, 2023 by Prasad podili
APSRTC - APSRTC 2 HOURS LATE AND Negligence OF STAFF AT RAJAMUNDRY Closed
With a months baby we kept waiting for * hours after the boarding time at RAJAMUNDRY bus stand at midnight ** o' clock and the staff here are so irritating and irresponsible....
Dec 23, 2022 by Mani Bharat
APSRTC - Driver negligence Closed
I am traveling from gudur ( THIRUPATI DT) to rapur (SPSR Nellore).driver not driving responsibly he can drive fast even in the speed breakers also.so that's why people who are sitting in the back seats. they get some uncomfortable while traveli...
Dec 08, 2022 by Vijay Kumar
APSRTC - Pallevelugu buses running as express buses Open
Dear sir Aps Rtc pallevelugu buses are running as express buses from Srikakulam to sompeta etc areas and charging express ticket but not provided express services it's making confusion to passengers today i got bad experience with the rtc dri...
Nov 06, 2022 by Uppada Madhava Rao
APSRTC - Money got debited but ticket is failed Closed
MY AMOUNT GOT DEBITED BUT TICKET IS NOT BOOKED...
Jul 30, 2022 by Pratyusha Chitturi
APSRTC - LH bus not stopped Open
Good morning sir. LH.BUS's not stopped at dental college srikakulam highway hence we missed study class college we got monthly pass holder today one bus no AP**Z**** not stopped . daily we faced same problem so we face lot of trouble so ple...
Jul 04, 2022 by Thamminenivenkata Ramanamurty
APSRTC - Rat menace Closed
Dear Sir/Madam, Find below my travel details. I found rats running around the seat, which needs your attention. Try and understand there is an every possibility of rat bites. After paying more than Rs. ***/- to travel in this bus, this kin...
Jul 03, 2022 by Venkata Narayana
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