Air India Express
- Complaint Against Air India Express for Denied Boarding and Financial Loss Open
Deepa R Anchan filed this complaint against Air India Express on Apr 26, 2024
I am writing to express my dissatisfaction with the treatment received from Air India Express on April **, ****, at Mangalore International Airport (IXE). My companions and I had booked tickets for a flight with Air India Express, intending to transit through Dubai, with a flight from Mangalore to Muscat and then to Dubai. However, upon arriving at Mangalore Airport, we were denied boarding without any prior notice or explanation, despite having valid online boarding passes. This resulted in a significant financial loss of approximately **** AED, as well as the loss of four business working days in Dubai.
We were left stranded at Mangalore Airport without any alternative solutions offered by Air India Express. This experience not only caused inconvenience but also financial strain and disrupted our plans.
In addition to expressing our dissatisfaction, we request a refund for the full cost of our tickets, as well as compensation for the financial and opportunity losses incurred due to the negligence and lack of transparency on the part of Air India Express.
We demand a thorough investigation into this matter and appropriate compensation for the losses incurred. We hope that by bringing this issue to your attention, measures will be taken to prevent such incidents from occurring in the future and to ensure fair treatment of passengers.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Apology letter from company
Refund / Credit for purchase
Replace / Fix problem
Damages for loss and agony
Air India Express
Resolved
Frustrated? File a Complaint
Thrillophilia Adventure
"I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied."
Preeti Anandan
Related Complaints
Air India Express - Refund not given fully Closed
I had cancelled a ticket with air India express within ** hours of booking it and the flight was scheduled ** days later from the day of cancellation. I was supposed to get full refund as per DGCA rule... But have received only partial amount. ...
Feb 04, 2024 by Samatha
Air India Express - Missed my connecting flight due to delay by the original flight Closed
My Air India Express flight from Guwahati to Delhi was delayed by *:** hours which made me miss my connecting flight from Delhi to Udaipur. I had to book a new flight as it was important I make it for my meeting at Udaipur on the same day! ...
Dec 27, 2023 by Harshit Agarwal
Air India Express - Cumpulsory Charged for Seat Closed
I was travelling from Bhubneshwar to GOA on corporate ticket, Flight No. I* ****BBI to BLR amd Flight No.I* ***, my self was charged for allocating the seat stating that no free seat is availabe . Where actually many seat free seat were availab...
Dec 09, 2023 by PRASAD AMBEKAR
Air India Express - Flight was delayed by 3 45 minutes but there was no message by the team Closed
Time loss and there was kiosk at the airport....
Nov 19, 2023 by Divya kumar singh
Air India Express - Trend of delay in Flight and came to know about status while on airport Closed
They shared an update about a delay by one hour on WhatsApp. The delayed time was *:** pm but when reached airport got to know at * pm that flight is still in Hyderabad and they said that we can't confirm the time right now.Means no update and ...
Nov 14, 2023 by Yogita