Makemytrip
- Check in Denied for reserved and paid hotel Open
Jibin vadakkethalakkal antony filed this complaint against Makemytrip on Oct 15, 2019
I would like to share my bad experience with #MakeMyTrip. I made a reservation (NH*************) for a hotel in Hyderabad from **th Oct **** to **th Oct ****. I paid the amount in full. When I went to the hotel to check-in, they denied the check-in as they had some issue with MakeMyTrip, It was *:** pm already. I contacted MakeMyTrip customer care and they said sorry and started resolving the issue. They said I will get a call back in ** minutes. I waited and I didn’t receive any callback, I did call them again and had to explain the issue, again and again, this continued till **:** PM, still no action from #MakeMyTrip. I contacted them via facebook and they told they are working on it. Now(when I am writing this, the time is **th Oct **:** AM), no resolution from #MakeMyTrip. Since I traveled alone, nothing bad happened other than I didn’t get a place to sleep. But If this happened to a family ?? Family with small kids?? A lady?? Just imagine how bad it could be? So how we can trust the booking applications like MakeMyTrip?
Are you brand?
Are you Lawyer?
Resolution Demanded:
Apology letter from company
Damages for loss and agony
Makemytrip
Resolved
Frustrated? File a Complaint
Asus
"Voxya team helped me very much and they were there though out the issue resolution and without them I believe it is impossible to get justice. Thank you Voxya and team."
Leela Sai M Guggilam
Related Complaints
Makemytrip - Refund of cancelled bus Closed
My Bus from Bangalore to Goa, dated **rd December ****, had been canceled by the bus operator. I have raised the request with MMT to initiate the refund, request id - *****************. There is no update on this yet. On contacting the bus oper...
Jan 03, 2023 by Sibani Mohanty
Makemytrip - Terrible experience on customized tour package Closed
Terrible experience on a vacation trip undertaken through Make My Trip Planned a vacation for our family and approached Makemytrip (MMT) to customize a trip for * days, and * nights to Rajasthan, viz Udaipur, Jodhpur, and Jaisalmer. MMT charg...
Dec 31, 2022 by Jaideep Majumdar
Makemytrip - Makemytrip has not refunded back my money Closed
I had booked a bus from Varanasi to delhi through makemytrip, the day of departure bus company ATS travels told us that they can't come there bus is broken they told this us at the last moment, after that i requested for claim of my money and n...
Nov 19, 2022 by Lakshya jantwal
Makemytrip - Refund not recieved Closed
In april ****, I had Rs. **** as my wallet balance, I created request for this amount to be refunded back to my bank account in april. I have been chasing since through emails but get a response that the request is closed. Neither the amoun...
Sep 29, 2022 by Madhava Shenoy
Makemytrip - REFUND OF AIR FARE Closed
I had purchased * Air Tickets from makemytrip.com to travel from DEL to Kullu on **th Jan'** ,the tickets were booked in Air India flight.I had paid Rs *****/- for these flight tickets.However one ticket in respect of Dr Hira Lal Sharma was can...
Apr 05, 2022 by Supriya Sharma
