- Check in Denied for reserved and paid hotel Open
I would like to share my bad experience with #MakeMyTrip. I made a reservation (NH*************) for a hotel in Hyderabad from **th Oct **** to **th Oct ****. I paid the amount in full. When I went to the hotel to check-in, they denied the check-in as they had some issue with MakeMyTrip, It was *:** pm already. I contacted MakeMyTrip customer care and they said sorry and started resolving the issue. They said I will get a call back in ** minutes. I waited and I didn’t receive any callback, I did call them again and had to explain the issue, again and again, this continued till **:** PM, still no action from #MakeMyTrip. I contacted them via facebook and they told they are working on it. Now(when I am writing this, the time is **th Oct **:** AM), no resolution from #MakeMyTrip. Since I traveled alone, nothing bad happened other than I didn’t get a place to sleep. But If this happened to a family ?? Family with small kids?? A lady?? Just imagine how bad it could be? So how we can trust the booking applications like MakeMyTrip?
Are you brand?
Are you Lawyer?
Apology letter from company
Damages for loss and agony
"Voxya team helped me very much and they were there though out the issue resolution and without them I believe it is impossible to get justice. Thank you Voxya and team."
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Jan 03, 2023 by Sibani Mohanty
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Nov 19, 2022 by Lakshya jantwal
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Sep 29, 2022 by Madhava Shenoy
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Apr 05, 2022 by Supriya Sharma