Firstcry.com
- Cheating with customer money and time Closed
Ratnakranti Silla filed this complaint against Firstcry.com on Jan 28, 2021
I have returned the product to the delivery agent during return pickup. It is more than half month and refund is not initiated. I had multiple calls with customer care on this and they are simply saying that it has been escalated to the necessary team. They are working on this issue on high priority and at earliest issue will be resolved. It is almost ** days since I raised the complaint and the team is still working on high priority. FirstCry is not giving any commitment though there re several delays internally. Customer has to wait for such a long time because of their internal team issues. It is more than a half a month since I returned the product. I haven’t received my refund. FirstCry is cheating with my money and time.
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Resolution Demanded:
Refund / Credit for purchase
Firstcry.com
Resolved
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