Firstcry.com - false information provided at website now company not taking the product back
RAJ KUMAR DAMANI filed complaint against Firstcry.com on Aug 23, 2023
Hi ,
We had ordered baby bottle for * month plus . but after opening the package we found that the nipple size is not even suitable for a * year old kid. How am I supposed to use it for my kid who is * months old , if she chokes or anything happens will first cry take responsibility for it .
The customer care executive was very quick and rude in saying that it is a replacement only product and it cant be returned , he is not ready to understand the issue with the product.
if this is how a customer service works then there is no need , as they are not capable to understand customer grievances and provide any solution to it.
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